Dutch Bros Coffee — Restaurant in Texas

I’ve been three times to this location and the first two times the service was excellent. The girl and the blonde gentlemen that work at this location are superb. Today we had a different experience. Another young male cashier was flirting with a girl in the car in front of us for over 6 minutes! He handed her a cup of water and wouldn’t take our order. I told him we wanted to order and still had to wait another minute until he dismissed her.

When we approached the window, I said I’m sorry, I’ve never waited this long at this location and he replied: you are fine. To which I said: but you are not, and left without buying anything.

Unbelievable that this young man didn’t apologize for making us wait 7 minutes for no reason. I’ve been in customer service my entire life and it is unacceptable to deliver poor service and be cocky about it.

Too bad because the coffee is...

I have been to Dutch Brothers three times since it has opened and I am floored by the positive experience it has been! The Broistas are working out in the hot sun to move everyone through the line and they have been amazing and their attitudes have matched. The menu has so many options, it's almost overwhelming, and they have made suggestions and helped me choose my drink each time. I do feel for them because some drivers are quick to cut the line, but hopefully most customers learn how the line works and start to use common courtesy and take turns or let the team direct you through the line. Its a ten out of ten for me and I...

I’m not one to write reviews but after my visit to this Dutch Bros. location and my experience, I knew I had to. I’ve visited plenty of Dutch Bros. locations in the past and this location in particular has taken me by surprise with the atmosphere, the customer service, and the quality. The barista who took my order (Jasiah) was the most friendly, comforting, and polite worker I’ve ever encountered. His humor put the biggest smile on my face and I cannot thank him enough for being so patient and helpful with his recommendations. He was the...