King's Mena Pizza — Restaurant in Texas

By outlet mall. Worst experience ever for a quick bite. Manager took my order, i had my form of payment ready so i asked if he takes visa. He recommended for me just to pay later. I agreedd and waited in my car. Manager walks out approached my car with no mask, and asked if i would like a pizza they cancelled half meat lovers and other half has sausage veggies and other ingredients. I disagreed then he offered me a discount. Come to say i say ok and went to pick up my pizzas later and he cashed me out fast made small talk and needless to say he charged me full price. It had pineapple so i went back to see what happened and he just laughed and said yes i gave you like one or two dollars off. I demanded a refund for that pizza since my daughter is allergic and he refused to and offered me three dollars and told me in Spanish. "Least you got for the cokes now" i know Spanish so i let him know its unprofessional and petty what he thinks is...

About the staff: rude unprofessional and inconsistent. I asked for stuffed crust, the lady looked at me long and hard then walked away. I asked to buy hot sauce, she said no and blew me off. Could it be that she is socially awkward? Or could it just be that there is a huge communication barrier between languages. (They don't speak English) regardless, as an uber driver I can communicate with anyone and everyone of all walks of life and languages. I flat out believe they are just rude and ignorant

About the food: Very basic. They don't offer different crusts, the wings varied in numbers from 4-5 wings both times I bought from them, nothing is outstanding about their store bought frozen pizzas. I think their hot sauce is home made though.

Store entrance: Rocky and Off-road....

We moved to the area coming up on a year and we’ve ordered a few times and it’s been really good pizza. I called to place a pick up order and the gentleman answered in Spanish. Like before, I’ve ordered in English and he answers in Spanish. No issues prior to, but yesterday I ordered a large pepperoni pizza and he understood. Then I asked for a large pizza with sausage and ham, and he cuts me off saying he doesn’t understand (in Spanish) and hangs up on me. Now I’m not upset that he only speaks Spanish, but I was upset that he just cut me off and hung up. I’m sure some will disagree but unfortunately we will not be ordering from...