Loven Bakery — Restaurant in Texas

I wanted to start this review off on a positive note by saying the cake was delicious. It was moist and had tons of flavor. We got a lemon cake with strawberry filling and it really was very good. However, what I got is NOT what I paid $250 + tip for. The picture with the butterflies is the picture I had sent over but I asked if they could make the same cake in my theme (bees). I asked to switch the colors out for pink yellow and white, use bees instead of the butterflies, and do some honeycombs. I was told they could absolutely do it. As you can see from the cake I received, they could not. It looked very thrown together at the last minute. There were little holes in the buttercream on top of the cake and the bees are just… not what I asked for. I would have been happy to provide fake bees and decor.

The cake itself is not bad. It matched the decor of my baby shower but it’s not what I asked/paid for. If you cannot do the cake as requested, it’s fine but just say that.

I also believe this bakery has changed management or something over the years. I had a cake done through them a few years back and the woman was different and the caliber of the cake was very different as well. I will include a picture of that too (the fish cake).

If you are looking for a simple and delicious cake, I would recommend. However if you are looking for something very specific and artistic, you will not get what...

The worst experience I have ever received from a neighborhood company. My mother requested the first picture for my twenty first birthday. The lady responded and said she could do it and that my mother would need to get the cake topper, champagne bottle, and glass. The lady proceeded to tell my mother she can make that cake exactly like the photo. My mother dropped off the items and placed the cake order over a month in advanced. We received the cake the day of my birthday and the cake was bright pink, no icing drizzle, balloons not in the air, and overall appearance not what she asked for. My mother waited a week to text the lady and tell her she was not pleased with this expensive cake. The lady has never once responded. We are not the type of family to complain, however when you tell a customer you can do something then we expect the same colors and if you can’t do something please let the customer know. Very poor customer service and will never be using this...

You made my nieces 16TH birthday cake which was Taylor Swift themed back in November.I can simply say it was the most incredible thing I’ve ever seen! She cried so much when she seen it! You truly are amazing at what you do! You made the cake more 100 times more beautiful then the original designers cake that I showed you from tiktok.I showed her pictures from a very viral video on tiktok of a Taylor Swift cake and you outdid her! Not to mention the cake was so delicious it was so moist and the cream cheese frosting was amazing! I’ve been thinking about coming in and ordering a small cake just for me cause I’ve been craving it! Thanks so much everyone just trust me get her to do your next cake! She responds to text communicates with you and explains everything perfect 10/10...