Edit and reply* I appreciate the reply. No one asked if we wanted hand cut or frozen fries and we got loaded fries but still they weren't hand-cut as you you said is the default. I think adding this option ON the menu w/ some signage in store too would be really helpful! I would definitely let Guzel's know they are not making it fair for you guys by undercutting you at HEB. Additionally, love that ya'll pay your people more, I would advertise that in-store, and bolder signage about grassfed etc., people are willing to pay more if we know why. Looking forward to see you guys grow!
Location was hopping, and the wait was about 30+ minutes or so, which is longer but acceptable for fresh made stuff. Cute interior, though it is on the smaller side. My group was a disappointed with the value of the meal and some quality issues. Our burgers were $12.50, for JUST the burger, not a combo. We did get a bacon cheeseburger, but that seems like A LOT for an ok burger w/ no side. The base burger, plain is still 8.79. (Also, these prices are annoying and antiquated marketing w/ the ".99, .79,.49", customers would rather see round numbers, not some tricky stuff)I will say the patty wasn't tightly packed (a good thing), the toppings were all good and the bread was delicious. My partner got an upgraded parmesan garlic fries, and we were SUPER disappointed. First, the menu says "Fresh cut potatoes" under the first fries you see, the "OMG fries", but ONLY these fries are hand-cut! This was not apparent until we got our obviously precut basic frozen fries (and I looked up the menu later). The worst part was, they had obviously sat under a warmer and were ROCK HARD, nearly inedible. The parmesan got TOO crispy, and encased the fries to dessication levels. Additionally, there was no garlic flavor to speak of, all for $7! Our whole crew was misled by the first fries saying hand-cut, why are the rest of the fries NOT HAND-CUT? Why would there be 2 kinds of fries? Our friends got tots, which were good, but not worth the $8, and nothing special w/ just Siracha, cheese, mayo, and a sprinkle of chives. Lastly, I initially came here since they carry Guzel's cakes/puddings. These were priced $2 more than HEB, which also surprised me. I get it, larger chain can have a cheaper price, but Guzel's really may have screwed them on that, allowing HEB to have such a cheaper price. $2 more is a big difference on an already $8 dessert! I hate to tear down a mom and pop small business, but maybe the rent is too much here? I don't know, but these seem like ultra high prices more common elsewhere in fancier areas, or in the Woodlands' Hughes Landing or something. We really expected to be wowed for that price, which just didn't happen. I pride myself on being a fair reviewer, and it just missed the mark w/ prices being strange/high, slightly misleading menu, and subpar quality on the fries execution. I don't think anyone in my group of 4 foodies...
Read moreOMG Burgers offers a tantalizing selection of mouthwatering burgers that truly satisfy your cravings. Their commitment to quality ingredients and flavorful combinations makes their burgers an absolute delight. However, I couldn't help but notice the steep pricing of their beverages, which left a somewhat sour taste in my overall experience.
The burgers at OMG Burgers are undeniably the star of the show. Each bite was a burst of flavor and juiciness that left me wanting more. The patty was cooked to perfection, tender and full of flavor, while the toppings complemented the burger beautifully. I truly enjoyed the culinary artistry they put into their burgers.
On the downside, the beverage prices at OMG Burgers were surprisingly high. I was taken aback when I found out that two bottles of water cost me a whopping $3.29. This exorbitant pricing made me feel like I was at a luxury airport café rather than a casual burger joint. It would have been more reasonable and customer-friendly if they had offered more affordable options for drinks.
While I appreciate the exceptional quality of their burgers, the steep prices for beverages did dampen my overall experience. As a customer, I believe that striking a balance between delicious food and reasonable pricing is crucial. OMG Burgers has undoubtedly mastered the former, but they could improve in providing more accessible and reasonably priced beverages.
In conclusion, if you're craving a delectable burger that will leave your taste buds singing, OMG Burgers is definitely worth a visit. Just be prepared for the higher-than-expected prices when it comes to the drinks. Hopefully, the management will consider adjusting their beverage pricing to ensure a more well-rounded and satisfying dining experience for...
Read morePoor management. When I was ordering, the guy at the register put 2 extra orders of fries which I did not order. If I had not paid attention, he would have charged my card, that was strike one. I ordered the tornado burger, when I asked for no bacon and for steak to be substituted as the register guy at the Katy location told me to do, the register guy at this location said he can’t do that which was absolutely ridiculous, that was strike two. Finally when ordering the food, I saw multiple bugs and flies crawling on the floor which was very gross. It got so bad to the point where a weird insect crawled on my arm and I had to flick it off while I was eating my burger, that was strike three. The food was mediocre. The chicken fries were absolutely cold, the Philly cheesesteak was cold, extremely dry, and super bland. The tornado burger is overhyped. Their omg burger sauce is extremely sweet so I asked for avenger sauce that was also sweet. I have no clue why people overhype the tornado burger because mine was not good at all. This location had poor customer service, disgusting hygiene, and mediocre food. The Katy location was better and the sassy burger was better. I expected all OMG burger chains to have the same quality of food and customer service but this one was not good at all. They are new which I get, but that’s not an excuse to have dirty hygiene, cold food, and bad customer service. Severely disappointed and won’t be coming back here...
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