Sonic Drive-In — Restaurant in Texas

I am so disappointed! I had been craving a Strawberry Lemonaid for a week, I ordered that and a strawberry banana shake. I got a strawberry lime aid, which would have been ok. I got a drink that tasted like seltzer water, no strawberry flavor at all. I drove back thru and was told that it goes by portion. I told her it tasted like there was too much seltzer or that this was carbonated only. I had to pay $ .79 for a scoop of strawberries, it still tasted off, no sweetness or tartness at all. Now for the strawberry banana shake, it tasted like banana with a drop of strawberry. The color of it was a faint, faint pink. I also ordered a chocolate shake and that flavor was fine. Like I said, very disappointed. I have been to Sonic's all over the Country, from TX to CA to WV. My husband was a claims adjuster, we could always count on Sonic. I've never been disappointed before but I am about these "strawberry" drinks, they were definitely missing flavor. These two photos show the pale pink of the shake. I do have to say that the attendant was very sweet and had a great smile and was very apologetic. I give...

I placed an order through the app. I checked in at 8:00 and the screen at my stall popped up a message that my order was received and would be out soon. My app said it was scheduled to be out at 8:05. At 8:15, I pushed the red button and asked about the order. I explained we had been waiting 15 minutes and could they please check on it. I was told it was on the way out. I pushed the button again at 8:25 and explained I was told 10 minutes ago my order was on the way out. We finally got the order at 8:30. No apology, no nothing. He impatiently gave me my order and looked irritated that I had pushed the button. After 30 minutes, we finally got our order and the food was COLD! I took it home and warmed it up. I was sooooooo frustrated! I was not about to wait another 30 minutes for FAST food. Very disappointed...

Worst experience every time I visit! The inconsistency in “bags of ice.” I car hopped for 5 years at a different location-the brand didn’t not tolerate not having a sense of urgency, out of products or “choosing to not sell bags of ice at the moment.” The previous two times I’ve visited I waited 15 mins simply for a bag of ice. That the car hops are to bag anyway. So, that just tells me all I needed to know. The cost is already way to high especially to deal with a company that is inconsistent in supplying products for its customers. I will never Again visit this location. I will tell anyone who will listen to do the same. You all choose to not sell when it’s convenient-you don’t need to market yourself as a place...