Tin Man Eastlake — Restaurant in Texas

Airway has always been one of the better locations, but after visiting Eastlake and being served by Karla, the vibe was on another level. She knew exactly when to check in for refills without us having to wave her down. Her customer service was top-notch, bringing a cool, welcoming energy to the visit. Finding out Karla is no longer here is very disappointing.

Was a 5 star, had to edit this immediately!

On the flip side, Caitlyn’s service was the complete opposite. Sitting at the bar without being acknowledged for three minutes-while she was right in front of me-was frustrating. After six minutes of pretending to be busy, she finally asked, “OK, what can I help you with?” The lack of attentiveness and professionalism was disappointing. If possible, I’d like to know her schedule so I can avoid visiting when...

I had the pleasure of being served by Karla during my recent visit to Tinman, and I can confidently say she’s one of the best bartenders I’ve ever encountered.

From the moment I sat down, Karla was attentive, friendly, and incredibly knowledgeable. Her attention to detail, speed, and ability to multitask under pressure were seriously impressive yet she still made every guest feel like a priority.

What really stood out was her genuine hospitality. Whether chatting with regulars or first-timers, Karla made everyone feel welcome and taken care of. It’s clear she loves what she does, and it shows in the quality of her drinks and service.

If you’re looking for great drinks and even better service, Karla is someone you want behind the bar. I’ll definitely be back—and recommending Tinman to friends—largely...

We arrived at 1:18 am Friday night for just a couple of drinks we look up what time it closes this bar closes at 2 so we thought we sat at the bar area right away I sensed that the server was bothered as we sat there at the bar area right away she ( server) says last call we like doesn’t this place closes at 2 it wasn’t even 1:30 yet then I ordered a cider with Tajín the she replies I just washed everything really the bar doesn’t close till 2am so rude if the server doesn’t enjoy her working then you need to look for another job and still asking for a tip with...