I'm conflicted as to what I should rate this establishment.
We found this place (in March, 2022) when in the area for a completely different purpose. We passed by it and had to turn around to check it out. My wife and I got chocolate waffle cones and found, at that time, that they were only offering a single (large) size cone, even though others were listed on the menu.
Nevertheless, the ice cream we did receive was delicious and the waffle cone was very good; crispy and fresh-tasting.
I told my sisters (who both live outside of Houston) about this place. They were visiting us this week (in May, 2022) when we decided to take them to try it out because it reminded us of Zesto - a now-closed soft-serve ice cream place we grew up frequenting (and loving) in Atlanta.
We live approximately 45 miles from this location and sped out on our way to get some ice cream. We got there exactly at 11:30 PM (closing time in the summer) and we weren't served, unfortunately. The employees were leaving just as we pulled up to the drive through. I tried to get the attention of someone through the drive-thru system and through the window (where I saw an employee milling around), but no luck. I totally get that we were late and they all probably had a long day, so that's on us more than anything.
We decided to try again the next day. We arrived at least 10 minutes prior to closing, only to find that the chocolate ice cream we drove so far for was not even available because the machine was broken. Hearing that news completely deflated us all. When I submitted to the employee how far we had traveled to sample their chocolate ice cream, we weren't provided any apology or even much of an explanation, besides the fact that the machine was broken for almost a week prior. In the end, most of us reluctantly opted for vanilla (even though we're all chocolate lovers). My mother had the strawberry, which she loved. And everyone who got the vanilla enjoyed it, as well.
In conclusion, three trips (in two months) to Twistee Treat yielded chocolate ice cream only once. The customer service is a little lacking, and hopes are high for a location closer to our home in the Clear Lake area, hopefully soon.
I'm amending my review to give just one star because I returned more than a MONTH later and the chocolate ice cream machine was...
   Read moreI went to the store on Tuesday and Sarah was probably working with other people. But she stuck out to me. Picture this: I drive up to the speaker window. I look at the menu. Do I want german chocolate or should I be adventurous and order a cotton candy freeze? I take the red pill. "Welcome to Twistee treat how can I help you?" With those words, I paused and looked up. The voice of an angel: soothing like when my mother held me to her bosom when I was a wee lad, singing me to sleep on the rocking chair. My eyes turned into hearts. "Hi, may I get a cotton candy freeze?" My heart started racing. What does she think of me? Am I too outlandish with my order? Like a butterfly emerging from a cocoon, I could breathe again. I drove forward to pick up my slush. I looked into the worker's eyes. It was a man. "Who is the woman I spoke to earlier?" "Sarah come here a customer has a complaint!" Sarah. That was her name. The name rushed through my ears and into my heart. I was far from upset; I was in love. Sarah walked up to the drive and gave me her light skin stare. I was rizzed up so well I started levitating and my head hit the roof of my car. How embarrassing. I asked to marry Sarah but she looked at me and said, "I'm not the one you need." Do I pursue her further or do I go home in defeat? She handed me my slush and I held the cup that was once in her hand. I still have not washed my hand. I drove home to avoid being creepy to her. I haven't slept in days and I go to therapy now. Men, if you go to Twistee Treat, bring a remedy for your heart
   Read moreThe flavor is great, and I plan to go back a couple times at least, before giving up, since it is so close and simply because of how good it has tasted. Iâm very curious to try the âwaffle tacoâ ice cream sandwiches and the sundaes. But the first two tries, two shakes in drive thru, have been disappointing. Last night just before 9pm I got a medium mint chocolate Oreo shake- tasted amazing! Very minty, like Thin Mints cookies. I was disappointed though because it was like a soup! So liquid. And there were no pieces of Oreo suspended in it. You could taste the Oreo, but they were blended so completely that theyâd disappeared. Thatâs part of the fun with shakes in my opinion, is eating the little pieces. I thought they had forgot the Cherry as well, but discovered at the end of the night that it had actually immediately sunk all the way to the bottom. This is how liquid the shake was. I didnât feel like I was eating anything, just drinking. I usually save half my shake for another day but I quickly drank the whole thing because I wasnât paying attention.
I had already driven away so I didnât go back to fix it but it reminded me that the first shake we tried (large strawberry) a few months ago was the same way. We had laughed that it was like thick strawberry milk, you could just drink it quickly through the straw. But tasted rich and good and it was our first time so we were just kind of amused. But now I think it might be an issue and I honestly wouldnât get a shake from...
   Read more