Five Guys — Restaurant in The Woodlands

This place is a joke!!! Prices are similar to what you'd find in New York. But the food was too much like McDonald's! $16 for a simple burger, fries and a drink. They advertise the fries that they can make "cajun" style. I took a chance on it and realized they used a salt based spice flavoring that tasted NOTHING like cajun food. Then the burger was nothing more than two overcooked patties that were mushed together with a slice of cheese. Hamburgers with flavor aren't cooked until they are black. There's no flavor. That may work on the East Coast, but this is Texas. We like flavor.

Spend $16, get McDonald's style burgers. Or spend half that price and go to McDonald's. For the prices I paid, I'd go across FM 2978 to JAX burgers. Not bad over there, as the price I paid, I could get a decent meal for two. Still better price wise and flavor wise going somewhere else.

Plus the service. I waited in line 5 minutes until some high school girl finally came to the counter and asked if she could help me. I said sure, but then she proceeds to change registers and asks the couple behind me if she can help them. Seriously???

Yeah, get free peanuts, but keep your money for a better burger. McDonald's, Burger King, Sonic, JAX, Chili's and Freddy's are all better than this place and all within a stone's throw. Save your money, avoid this place. Unless you like spending money on...

I want to start by saying I love Five guys. It’s one of my favorite places to grab a fast lunch. I went today to the location on 1488. I was a little early so I sat in my car playing on my phone. At 10:57. I walked into the store. Yea they open at 11. , but the door was unlocked. As I walked in I was greeted by a lady that waved and said hi. The lady behind her was shaking her finger at me and said “ no 11”. The First Lady looked at a clock and said to the Second Lady “yes 11 it’s 11”. The second look and said no 11 not til 11. I looked at my phone and it was 10:59. I said are you serious? She said no 11. The First Lady looked at me and said I’m sorry maybe 5 min. I walked out and will not return.

I would have been happy to wait 2 or 5 minutes while they finished getting ready. No problem. All she had to say was give us a few minutes to get things ready. But costumer service had died. It’s sad that people are this way. If I treated my customers like this I would be fired, but she will still be working there. No accountability anymore for people’s...

Don’t take 3 stars as a negative. But this is Five Guy’s. The burgers are always good, the fries fresh, and the peanuts aplenty.

However, my most recent visit was to pick up dinner for my fiancé and I. The store only had another person and myself, so there was no wait to order. In addition, the store was extremely clean!

I ordered two double cheese burgers with sautéed onions, lettuce, tomato, pickle, cat soup, and mustard. I also got a regular sized fries.

After about 7-10 minutes of snacking on some pretty great peanuts, the order was ready. I took it to-go, so I could bring it home. By the time I got home, the grease had soaked the bag, my car seat, and everything I put it on. The last time I picked up the bag, the food tore a hold through the bottom and fell. We lost some fries, but the burgers were still wrapped.

The buns were soaked with grease, to the point where I ate mine without a bun. No one likes wet bread (unless you’re a psychopath)

Probably won’t return anytime soon. You could take a bath in the amount of grease there was. But hey, it’s five guys. What...