Burger King — Restaurant in Thomasville

This location has got to be the worst location I have ever come across. I ordered two whopper with cheese combos , received them cold and without cheese made by the Manager, and was charged $20.00 instead of the 2 for $10. I was told I would get a refund returned back to my card. That never happened! Then I got escalated to speak to the regional manager named Jermaine(if that was his name) and oh what a surprisingly tricky liar he was. Oh he told me he was going to have a gift card waiting for me at one of his stores, he offered to redo the messed up combos and even bring them to me, he assured me that this wasn't typical behavior for his stores and he was willing to do whatever it took to make it right! What a wonderful 👏 performance. However, this man had me go to a store and ask for a gift card that nobody at the store had a clue about, when the manager on duty tried to call him to see what was going on he didn't answer. I left my personal phone number for him to call me in regards to all this foolishness. Guess what people...I still haven't heard from him and the charge for that garbage is still on my card! No wonder the stores are trash, the tail will always...

They never get your order right and half the time they forget to put half your food in the bag. They are very rude employees. I went there yesterday we went to drive thru After waiting 35 mins the woman hands me my food i asked her was everything inside she says yes so i drove off . I parked in the parking lot to check my food and it wasnt even my order it was some one elses. So i went to the door and it was locked so i held up the bag and said this isnt my order they told me i had to got back to the drive thru again. I tried to call them on the phone and they kept picking up and hanging up . Then a few minutes latter a woman comes out with a attitude as im waiting in the drive thru with cars behind me and snatches the bag out my hands and shoves a bag at me and turns around and walks away and dont say anything to me. So i asked the car behind me if they minded to back up so i could get out . Then i checked the food again and my chicken sandwiches was made wrong and i didnt have my 3 nuggets. So my mom got out and walked up to the drive thru and had to get it they was very rude and never once apologized. We spent over an hour there . It was a very...

Extremely slow service. I waited in drive-thru for over 20 minutes to get 4 tacos. There was only 3 cars in front of me. The speed of service has dropped dramatically. When I said something I was told that they were busy even though the lobby was empty. They refuse to pull cars with larger orders around. Every time I go here I have a long wait time only for my food to always be wrong. Ask for a low carb burger and all you will get is a beef patty, you won't get veggies, or anything else that you should get even if you specifically ask for everything except bun. Many times I have received things on my burger that I could not eat or was not originally on the product. I spent many years working in fast food and I am literally appalled as to how this place is ran. I have been everything from janitor to General manager in restaurants and obviously these people do not care about speed of service or health codes. The general manager has been seen spraying insect poison into the area of the dinning room during business hours which...