Captain D's — Restaurant in Thomasville

Great little seafood place... Love the classic, crispy fried fish. EDITTING review from 3 years ago... Wow! What an experience this evening. I had to go through 3 people to get a refund for a drink I did not order. Obviously taking our order in the first place was an inconvenience and I had to ask the cashier 3 times to refund my money. She seemed to have no intention of returning it... She finally begrudgingly called an even less pleasant gentleman from the back to handle it. Sorry, but NOT MY FAULT. A few minutes later, as we're dining, the man that ordered behind us is still waiting for his food. He asks if the takeout box sitting in the window was his. He got a smart-mouth reply from the cashier and it escalated from there. I highly recommend that Corporate check the video footage of the front counter approx 8:10pm this evening. You'll be shocked to see several of the counter staff yelling at an elderly gentleman about disrespecting them. He wanted his food while it was hot and he didn't appreciate them screwing around ignoring his order. We all agree with him!! All this drama aside, the 4 piece dinner is completely misrepresented. It is actually a two piece meal with the filets cut in half lengthwise. I've been eating at Captain D's for over 50 years;since they opened in Tallahassee in 1969.Do you really think we won't notice if you cut the portion in half? Geez.... Oh, and get this, they were out of napkins. At least that is the answer that was snapped at me when I went to the counter to ask for some. Not that she even bothered to look at me. The worst part is that I'm not really even surprised by this type of behavior. At least on this visit, they were inside manning the business. We've stopped by before when they were all out in the parking lot visiting and no one even came inside to take our order. We left after several...

First off, I have been eating at this Captain D's since it was first built. I love their food. BUT, when the "manager" has an Afro with no hair net on, postpones getting my food ready because he comes from the back to talk to his friends, and the cashier at the drive-thru tells me they're out of cocktail and tartar sauce before I order, it doesn't sound too promising. However, I wanted some fish, hush puppies and double green beans. So, I place my order. My son is with me and wanted bite-sized shrimp, but he wanted tartar sauce. I get up to the window and pay. I'm waiting and then the cashier comes back and tells me they're out of green beans, too, and asks if I'd like something else. I tell her double mac & cheese. I get my food after about 15 more minutes. I check my food and my mac & cheese is about a heaping tablespoon in each of the side compartments, and I have no hush puppies at ALL!! I ask her where the hush puppies are, and she said that they've been getting SO MUCH BUSINESS and people are placing big orders with coupons, for FAMILY MEALS, that they run out of things and corporate doesn't send it, and they can't help it!! Last time I checked, they have internet and phone service. I think it's the mgr's job to order? However, he has to rush out the front door into the parking lot to talk to his friends, while he's still on the clock!! The employees are really lazy, and a different cashier was eating food on the...

I stop at the one in Bainbridge quite often so I decided I would stop in Thomasville. When we arrived, we were greeted. I ordered a fish sandwich combo with an unsweet tea. They put the lids on incorrect broke the lids handed me the cup anyway I said do you by chance have a sweet and low he said no I’ll just put some sweet tea in it. I said I can’t have the sugar I said no thank you we get to the table our food is not golden brown. It’s like dark brown. My son’s order was messed up and he repeated it three times when he ordered it. Fish and shrimp combo. He got fish, no shrimp my daughter-in-law‘s shrimp were so hard that they could not even be chewed, they were that over cooked but on the way to the table all of the tables were turned in complete array like someone had swept under them. At one point nobody bothered to put them back. I was going to dump out the unsweet tea since I didn’t have sweeten low and just get some a diet from the machine in the lobby but I’ll wait it didn’t work either, they did not care that the food was Bert that the order was messed up nor did they care that they didn’t have sweeten low up to summit up. They just don’t care captain D’s. I expect better from you. You might want to...