Jersey Mike's Subs — Restaurant in Thomasville

Well I placed an order online.. website said ready at 12:50 pm today..I got there at 12:48 with the assumption I'd have to wait a few minutes. After waiting a few minutes I asked sweet girl at the register how much longer, she said they are putting the veggies on it now..ok.. a few minutes longer I ask again the other woman standing by the slicer said I'm doing it now.. after waiting ten minutes I said I need to leave I can't wait any longer..I was a bit loud about it but not angry.. sooo the manager I do believe Joey, spoke loudly at the sweet girl at the register about "when you take a phone order don't tell them 10 minutes more like 15 to 20 minutes look around and see what's going on in here, look at how many customers are here and make sure you write it down".. Joey spoke this way in front of customers!! That is unacceptable to do in front of customers and staff.i have worked a long time in the food industry as a manager and I would never speak that way in front of customers. The girl looked embarrassed to say the least and she said she is telling customers 20 to 30 minutes..after Joey said that to her I said loudly so he would hear that I placed an online order so she had nothing to do with telling me a time.. I felt bad for her..I don't understand why your opening a new store and you dont have more employees to provide better service.. the boy that was wrapping the sandwiches was slower than a snail at wrapping.. he definitely needs to speed up.. but my experience here was not acceptable and Joey needs to be more respectful to employees and customers because me as a customer I did not want to hear him speak that way..I don't know if...

We were there about 4 pm just my husband and I in store with 2 employees. Screwed up a #8 reg sub big one ... Girl making sandwiche was a walking tattoo billboard including her face and a huge cow ring through her nose (scary) ! The other girl messed up toppings my husband wanted and smothe4ed mayo on bread, very messy experience! My sand was a club#13 I think, not roast beef club. Tattoo girl used white bread not the rosemary/cheesy one , very skimpy on meat ... The other girl used butt ends of tomato I asked her not to, she put onion I hate onion and smothered it with lettuce when we were cashing out I asked her you did put my Xtra bacon on çlub right? She said the club doesn't have bacon. I told her to read the board yesterday it does and I want double bacon please. She pulled out my sandwich unwrapped it and stuck 2 strips on each end stuffed the lettuce in best she could pushed in the tomato and rewrapped in the messy paper then pushed it in bag and said There you go! I had I think 153 points so one of them should have been free, she wàs rude when I asked about 1 free using my points, she said, I suppose you want me to change it I said yes please I told you before you totalled it. Her response ... Okay okay and she made one free using my points. I'm fairly new to NC but this Jersey Mike's is not customer friendly ... I have been a frequent customer for many years I am very disappointed in the staff at Randolph...

This brand new business in Thomasville appears to be a very welcome addition to the city. It’s located in Southgate Shopping Mall with plenty of parking available for easy access.

The dining area is a bit small with only about 6 tables that seat 4 people each. It did appear that that most patrons were getting their subs to go so the few tables seemed to be sufficient.

The dining room is bright with a clean look to it. There were plenty of employees on hand (I’m sure there were extra hands with it being a grand opening). All of the employees were pleasant. One came around asking the tables if everything was good.

I had a sub in a bowl. It’s not on the menu, which I felt was a misstep on their part. I only knew about it because the person with me had heard about it. The bowl was prepared with plenty of meats and cheese and customized to my liking. My companion had a sub and really enjoyed it.

Overall, I think it’s a great sub place and I’ll more than likely frequent...