Waffle House — Restaurant in Thomasville

Brandon was professional, attentative and a team player, taking orders,delivering food, refilling ice, cups dishes etc putting washed dishes away while still checking on customers for coffee refills etc.Manager Kelley with one hand gloved the other occupied with orders,kept touching the plated food on the with her gloved hand after thumbing through receipt orders,(disgusting)...hovering,in the way of the cooks! (Ash )Ashley seemed attentive, helped with washing dishes ,delivering orders, Tina was like a chicken with her head chopped off, busy running orders, cleaning dirty dishes, cashing people out.Haylee...may have been having a bad day, she seemed unhappy,perhaps with a table that broke a plate ,ran her back n forth. Didn't otherwise see her helping much. She cashed out some people. Delivered some orders. Cooks (3) of them stayed busy ... Our order,because it was Sunday,and they were slammed I'm sure ,took a while. We ordered the 2 eggs scrambled w/o cheese hash browns smothered and covered w/ sausage...no smothered n covered... Overall food was good,service our waiter Brandon was good. I wouldn't go back because of the food being touched.I am very skeptical about eating in restaurants, because of the nasty things people that work in the industry do. Attitude is everything. And while the customer is not always right, they are paying the bill. No tables available we sat up at the counter...that was not a problem. Actually is what made all things visual. I'll probably choose counter in the future, if I attend another waffle house,as I like to see...

First time ever at a Waffle House. Good choices mind you, but not as simple as saying I’ll have pancakes with a side of bacon. Like Anthony Bourdain, we were “unfamiliar with the ways of the Waffle House”. Lots of choices and options - hash browns, biscuits, toast, grits etc. Moreover, regulars knew to order things that were no listed on the menu - for instance, the pork chops which looked really, really good. Service was speedy and the plates quickly stacked up. Did we order too much? Maybe. How to rate the experience is hard.

The meal itself was good and a great value relative to the cost. That said, I would give the meal four stars for taste, service and value. Kitchen line and servers are clearly working together like a well oiled machine. Stations and the staff working them are clearly dedicated to their tasks. The staff also took great care to wipe down surfaces and wear gloves.

What seemed off was management. Trash outside in the parking lot and inside on the floors (below work stations) were visible to patrons. Seeing that led to a feeling of unease that made me more aware of each uncorrected staff action; eating without taking an apron off, or picking items off the floor and then handling plates. As a result, I would rate management / cleanliness two, possibly lower.

Overall glad that I went. Still, I am not planning a...

The experience was horrible. The waitress was very pleasant but the food I got was very disgusting. I ordered a cheese burger side of hashbrowns and my friend ordered the steak bowl over hashbrowns. I get a patty the looked like it was a hockey puck. I asked for lettuce, tomatoes, onion and pickles. Nothing came on the sandwich except 2 small round pickles that looked like 2 dried out shriveled up cucumbers. My friend also ordered a waffle and bacon and the bacon was limp and chewy. Once again I dont blame the server I blame the lazy so called cook in the kitchen. I usually dont write such a long review but this place needs to have better employees who care about their jobs. I myself work in the same industry but i would never let my guest see what i was given at this place. I didnt even eat my food. I asked for a togo box and left it in the restaurant. I then went to McDonald's and got a cheeseburger and was pleased with a...