Starbucks Coffee Company — Restaurant in Thornton

Horrible customer service. The guy (I will not call him gentleman) who was ringing up the orders was so rude, negative, had an attutude and after treating the family in front of me crappy, purposefully made me wait as soon as I got to the register. Then while waiting I picked up the phone to inform my husband I was still waiting to order and he decides to greet me, then tells the person behind me "go ahead and order." 20 minutes in line and I walked away because of his ahole attitude. The worst customer service and I hope a manger sees this review and attempts to reach out because I would love to explain the...

I have attempted to get coffee at this location a few times. There is always the same gentleman behind the counter. He has papers and binders covering the checkout, he does not look at you or ask you to wait a minute. He basically ignored me until another women came to the counter and asked her for her order and she had to tell him I was there first before he tried to take her order before mine. The second time he was going about behind the counter and basically ignored me and my mom and sister for 10 minutes until we eventually walked away. I would not recommend this...

Just like the other reviews the boy at the counter doesn’t know how to make drinks. I’ve ordered a Matcha and sadly he’s been there the past three times and every time he makes it, he adds extra scoops of the bitter Matcha after the drink is already made. Not mixing it in or anything just having clumps of much on top of the drink. It’s disgusting. Horrible customer service because I know that’s not how he’s taught to make the drink so I don’t understand why he’s been doing it to me when the other sweet woman who works out there has never...