Starbucks — Restaurant in Thousand Oaks

I just filed a complaint with the manager against one of the Starbucks employees, who was terribly rude with me in front of other two customers. The only thing I did wrong, it was that I took someone else's coffee by mistake. Instead of just taking and redoing it, she got really upset and started scolding me in front of others. I apologized, but it was not enough for her. I left my drink and sandwich, which I paid for, because I felt very bad. For employees like her it's time to start to understand that they have their job because of us, customers, and little smile on the face will not hurt them and will not ruin other's day. Not everyone deserves to work...

Ordered in drive thru and asked for no whipped cream. Get to the window and of course it has whipped cream so I pulled aside and went inside to have it remade. The kid wanted to scoop off the whipped cream(which loses some of the drink along with it) and I asked him again to make me a new one. He then proceeded to scoop off most of the whipped cream and shook the drink to mix in the remaining. Then he asked me again with an attitude if I STILL wanted my drink remade. "Don't bother" was my reply and I left since clearly the $5 I paid wasn't enough to get my...

The Service could be better. They could u let have refills on different drinks. i mean if u order a diff drink have a Iced tea refill. Flor is about the only reason i come to target starbucks store. i will change my review when i get better service. (The one in target store). breana argued with me over size water i get. flor and emily let me have venti water. not her. she shouldn't argue...