Pho philly — Restaurant in Tinicum Township

I’ve visited this Pho Philly location twice, and unfortunately, my second experience was highly disappointing. On my first visit, the service was efficient, though not particularly friendly. However, this time was a completely different story.

Due to the New Year’s rush, there was a long wait to be seated, which I understood. However, after being seated, we waited 20 minutes without menus before a waitress impatiently asked for our order. Once I finally received my food (No. 22 House Special), I discovered peanuts hidden beneath the shrimp and eggrolls—despite no indication on the menu. I have a severe peanut allergy, so this was not only frustrating but dangerous.

When I flagged down a waiter to request a replacement meal, he handed me a takeout box instead. After reiterating my request, another staff member arrived and berated me for not disclosing my allergy. It is not my responsibility to announce allergens if they are not listed on the menu.

While I eventually received a replacement, I was initially told I’d still be charged for both bowls because I had eaten part of the first. This was absurd given the nuts were hidden, and I hadn’t even touched the majority of the dish. After a frustrating back-and-forth, they finally removed the charge. To top it off, the coffees I ordered upon arrival didn’t come until 45 minutes later, only after I flagged someone down again.

This experience was rude, unprofessional, and unsafe. I hope they improve their service and attention...

We were seated by the kitchen even though the restaurant was empty. When you first walk into the restaurant, the atmosphere is more like a convenient store bodega or a takeout place. Also, the atmosphere was extremely uncomfortable because we were only given one set of silverware, (which I believe was done on purpose), so I used chopsticks. I didn’t appreciate the staff gawking and laughing at me as I ate my meal with chopsticks. My friend ordered Chà Giò Rế Tôm (Crispy Shrimp Rolls) and I ordered Chả Giò Chay (Crispy Vegetable Egg Roll) as appetizers and for our meal my friend ordered Bún Tôm Nướng and I ordered Cơm Tẩm Gà Nướng. Our waiter was a tad on the rude side, he never made eye contact because his head was down on his phone placing our order (which btw you just provide a number), so it wasn’t like he had major typing to do and when I asked if an item had any meat, (just to double check bc sometimes food is cooked in chicken/beef broth), he discourteously replied, “it saids vegan so no”. Service was horrible, we were clearly finished our meals, however we had to flag down a staff member, (after waiting an hour and the restaurant was empty), just to get boxes and the check. If you enjoy the smell of pine-sol and other cleaning products, tap water, being gawked and mocked at and have an hour to waste then by all means go to Pho Philly but I would not recommend it even if we...

Ive been wanting to try this pho spot for a little while since I found it on Google maps. I think I have found my new favorite pho restaurant in the Philly area. Pho was delicious with broth clean and flavorful and the noodles were just the right level of chewiness. Obv others may have their own preferences but this place has delicious pho. I also liked how in the special pho they had meat on bone pieces. Not something that's at every pho restaurant. That's not a make or break but just something different. Service was professional, attentive, quick. The interior was clean. Parking was plentiful both on the street and their own lot. They served hot tea by default when I went and I'm guessing that's bc the weather got a bit chillier. Def like that. Grilled pork summer rolls were also tasty but I'd say about the same as I've had at other places. I'll definitely be going out of my way to return to this pho restaurant.

Update after visiting a few more times: Each time I've gone, the pho is consistently delicious. It confirms my preference for this restaurant. I have recently gotten the grilled pork banh mi a few times now to go and they do travel well and taste good. I wouldn't say I go out of my way for banh mi but I've been getting one for a snack later if I visit...