I was a drive thru customer at 12:01 (lunch time). I was told it would be an 11 minute wait for Original Recipe. I told them I only get 30 min. for lunch, and that Crispy was okay. After driving to the pick up window, I was told I would have to wait 4 min. for Potato Wedges. I was told to park my car. @12:15 I was still waiting. So I went inside, I explained the situation calmly the first time, the second time I related the tale, I was upset and talking loudly, but not yelling. I was told to lower my voice. So I said, " just give me my money back!". I was told that they would pack up my meals right now. 1- Why wouldn't you have Original Recipe ready, before the lunch hour began? 2- Why did I have to wait 15 minutes for Potato Wedges that supposedly would be ready in 4 minutes? I will never again return to...
Read moreIt was the worst experience. I placed my order and paid at the drive thru. The young lady wasn't very pleasant. She told me to park. Now all I got was a famous bowl and 2 biscuits. My bag of food was handed to me by a nice young man. (He was the only good thing.) I drove home to find out my biscuits where not in my bag. I drive back and go through drive thru to explain I'm missing my biscuits. The young lady asked if I ordered 4? I said no only 2. Then it got quite to where I felt uncomfortable. Finally she tells me to pull around. She has her back to me att the window. A different woman looks around her to look at me. Not sure why they are acting like I offended them. Then the both stair at me and the 1st girl gives me the biscuits rudely and closes the window in my face. I eat here probably 3 times a week. I won't...
Read moreOrdered online, pick up should have been at 5:30pm. I arrived a bit late at 5:50pm since I ordered a large family meal. I was giving them a couple of minutes to complete packing and also waiting on an email or call to verify that my order was ready. Never received any notification. I headed towards the pick-up and saw that my bags were ready and all tied up. Once I got home, I realized they forgot my tenders. I ordered a family 8pc fill up+ 8pc tenders. Gave me everything else, including the sauce, but not my dam tenders. This was, of course, for my family, and well, the children were already hungry, so all they had was a peanut butter and jelly sandwich instead of their tenders. Food was not as hot as it should have been since I only live 10 min from...
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