Monical's Pizza — Restaurant in Tolono

In the dining area, the fans were on, and most of the people in my party were cold. We asked our waiter about the fans, and he refused to turn them off. Other than that, most of the meal went well. Towards the end, we put in an order for 3 skillet cookies. (Currently, Monical's only has skillet cookies at this location, which is the only reason that we go here.) When my party had finished our pizzas, we noticed a burning smell. Shortly after that, our waiter informed us that we'd have to wait 15 minutes longer for our cookies. We suspect that they had burnt our cookies. About 5 minutes later, our waiter came back and informed us that they couldn't make the skillet cookies because the kitchen was too busy with delivery orders. He offered to bring out 1 skillet cookie, but this was a ridiculous suggestion, because our party had 6 people. We asked another waitress about the situation, and she had a similar reply regarding the delivery orders. We think it's preposterous that incoming delivery orders take precedence over orders from people who are dining in and placed their order about 30 minutes ago. Due to their unwillingness to serve skillet cookies, I have no reason to return to this location, as we used to go here specifically for the skillet cookies. There are other Monical's locations that are closer and offer much better...

I had a fraud scare when I received an e-receipt for a pizza to be delivered to someone with my name in Tolono, Illinois but I live in Florida. The owner, Tom, stopped during his extremely busy dinner hour to take my call and assure me that it must be a mistake because he really did have a customer by my name. He took the last 4 digits of my cc and said he’d check his cc run later that night when he hatched out...surprisingly, he did and called me. In a time of fear, and confusion...where his restaurant was surely overwhelmed with takeout and delivery orders, Tom showed kindness, patience and honor. I’m grateful and be rest assured, if I lived close by, Monical’s would be my pizza of choice. Be safe and stay well and...

Like many peoole who live in the area, this location has so much nostalgia wrapped up in it for me. Even though it has been a roller coaster of quality through the decades, the original, thin, cracker-like crust never fails...when it's fresh. Eat the thin crust at the restaurant and take home the thick crust for later. Don't even try to calculate the actual price of a family pleaser. It will make your head hurt. I used to like the bread sticks and the garlic cheese bread but like many things these days, they are not as good as they used to be. I miss the decorations that the previous owner displayed, but the old-timey Tolono photos are...