Mandy's Cafe & Deli — Restaurant in Tomah

We would have given half a star if there was an option. It was hard to tell if we were in a cafe, a boutique, ice cream parlor or liquor store. While the server was friendly, she forgot one of our waters, the ketchup we requested and to bring out our salads before our meal. My husband got the prime rib sandwich and a side salad, I ordered the soup and salad. The salads came in bowls about the size of a large coffee cup, they mixed up our orders and my husband’s salad had an unidentified object in it that he almost broke his tooth on. The crackers that came with my chili were stale, and while it wasn’t bad, it wasn’t very hot and I would have expected something a little larger for the price. My husband’s prime rib sandwich was mostly bun, the prime rib itself was too thinly sliced and half of it was gristle. He barely had two bites of his sandwich and when the owner (at least we think so, the other two employees called her Mandy) came over to clear our table, she didn’t ask how everything was or ask why my husband didn’t want a to-go box when she offered it. Overall, we were disappointed since we chose this cafe because we prefer to eat local, and since we were also on a road trip, we felt it was a poor...

After waiting 1 hour and 40 minutes for our food, we finally just left. I can’t rate the food because we never got any. About halfway through our wait time, we were told they lost our order and took it again. Finally when we had been sitting for 1 hour and 40 minutes, we found our server and told her we were leaving because we never got our food. I’m not sure if it was a lack of help or just a lack of good help. They seemed to have enough workers for the amount of customers. A decent wait staff would’ve noticed their tables sitting without orders and been on it. One table by us waited a long time just to get their order taken. Two other tables by us had waited quite a long time for their food but at least they finally got it! Breakfast food should be coming out way quicker than that. There were only 2 of us and tables with more people that got there after us were getting their food before us. This service was completely...

Being a Celiac eating out especially away from home is tough well we found this little place the other morning and thought we'll let's try it. I was impressed! I explained to the young gentleman I was a celiac and couldn't have gluten and that i was not just sensitive i absolutely could not have it. He calmly says no problem we even have gluten free toast to go with your omelet. I lit up, it made my whole day that I had no worries and that they were well informed on celiac disease. I got my omelet and toast it was actually neatly plated and looked amazing, tasted amazing also! We will definitely be back there on our next visit to the area. When a business is not only educated on your allergy but practices safe handling and has amazing food, that's a over the top gold star in my book. Thank you Mandy's Cafe it felt amazing to feel normal, have less worries, and...