Wendy's — Restaurant in Town of Babylon

They don’t read the instructions for the mobile orders correctly. I got on that line 3 times. I even checked my app to see if maybe I just ordered it incorrectly? Nope I ordered it correctly. Wendy’s just made it the wrong way twice. By the third time on the line, I’m like just give me the sauce packets I’ll do it myself. Who’s eating a dry sandwich? Also that lettuce you gave me the second time you attempted to fix my order was cold as ICE! :( its so funny because I never stop at this wendys, I just happened to be in the area. I really hate to complain but I at least deserve my order to be correct by the second attempt. That was the worst experience I’ve had at any wendys.If I were going directly home I’d put my own sauce from the fridge on and call it a night, but I wasn’t. Trying to save time by mobile ordering actually took me way longer than if I were to just order in the drive thru. Needless to say I don’t see myself being back at this location for the foreseeable future. (Edit: after looking at all of the 1 star reviews on this location after the fact, I’m feeling like I shouldn’t have ordered from here in the first place! Yall need to get...

Waited for lunch rush to dissipate while I made some calls from my car and enjoyed the free Wendy's Wifi. Drive through team was prompt and courteous and still had patience after the half hour onslaught of over-heated, hungry and rushing workforce lunch-breakers and kids on summer break. And I'm sure that what I witnessed was just the tail end of it. If this were a review of the customers, subtract 4 stars. But, the food was hot and fries fresh and soft but not soggy. I asked for honey mustard and amazingly it was in the bag. So, for service and product as expected, I feel 5 stars is most appropriate. It is more often then not that I walk away with something to gripe about. Daily incidentals can drag down a mood and raise stress levels; It's wonderful when they're positive and uplifting but I'm always happy to settle for neutral. For the decent, forgettable experience I long for when buying lunch, this now tops my list. Thanks to the...

Always go to Wendy’s as my son loves there nuggets. Every time I go on drive thru the service is amazing. When I pay Apple Pay they always bring the pay computer closer to my window. Today around 2:40 I was at the drive thru, the heavy set girl working there was rude. When I asked if she could bring it closer she laughed like if something was funny. Must of been looking at her reflection in my glasses. Anyway I told grab the phone since u wanna be lazy. Next I asked for sauce she completely ignored me. I stayed at the window I said could I get sweet and sour sauce and gives me one sauce for 20 nuggets. Rolled her eyes the second time I asked for more sauce. If you don’t wanna be there don’t work there. From someone who goes to this Wendy’s often never had a problem. Everyone always greets and smiles she must be new or something but hopefully she ain’t on the window again and if she is hopefully she doesn’t give the wrong attitude to the...