Five Guys — Restaurant in Town of Brighton

Gentleman who took our order was TOP NOTCH- Jason W, that's YOU!! Very polite and courteous! Then we got our food..... my cheeseburger was swimming in mustard, had a hint of catsup, I think there were mushrooms in it from the residuals on the bottom bun. My husbands had NO mushrooms, NO A1, NO catsup OR mustard, and the only part that was correct was the lettuce tomato and mayo. I noticed he was aggravated and asked why he mentioned the mushrooms- i walked up to the counter and waited a couple minutes and I approached who I think MIGHT have been manager (guy in black hat and shirt), I was very polite and explained about the missing mushrooms (husband discovered all of the other missing ingredients while I was at the counter- he's very non-confrontational so said nothing until I returned) the "manager" acted as if I wasn't being truthful and had the disposition of someone who doesn't like working in customer service. He could've been having a bad day- whatever. But, in my opinion the person who's assembling the burgers should be able to comprehend the requested toppings. One more thing - the stupid fries were soggy not even a thought of crisp anywhere!! Y'all are going to do MUCH BETTER, except for Jason W, he...

I had an amazing experience at Five Guys! The burgers are incredibly flavorful, juicy, and cooked to perfection. The ingredients are always fresh, and I love that you can customize your burger just the way you like it. Their fries are outstanding—crispy on the outside, soft on the inside, and they give you a generous portion! The staff is friendly and efficient, and the service is always fast. Five Guys is definitely my go-to spot for a delicious and satisfying meal....

Five Guys lives for burgers and do them well. Everything with the exception of bacon is beef. The dogs are beef, the burgers are beef, everything is fresh, and all the toppings are right on the menu. Everything is made to order. While you wait, grab a complimentary handful of salted peanuts in the shell. If you have allergies the staff will try to accommodate you. I was welcomed coming in and wished well on my way out. Overall a very...