Alvarez Pizza — Restaurant in Town of Brookhaven

Updated: seems like they worked out their issues, best grandma slice in town is back. :)

disappointed in the customer service, it's gone down hill over the past year; this evening I placed an order ahead of time for pickup (w I was told it would be 15 minutes so I took 20 minutes to arrive) I had ordered three slices of regular in addition to other items. Upon arrival I waited a few minutes before anyone acknowledged me as a customer and when I was finally met by an employee, she seemed to not have any part of the order together so she whispered over to the man making the pizza shouts "they're going to have to wait," when referring to a third slice of pizza that was ordered - so I had to wait an additional ten minutes and we didn't even receive the 3rd slice. When I returned home I was also disappointed in the quality, the cheese on the pizza was poor quality and you could tell by it's texture. I'll think twice before picking up the phone to...

I go to Aunt Mia’s often with my four year old son. The owner is amazing! He’s extremely kind, friendly, and courteous. He has amazing pizza (and a lot of variety) but has other great options too- which is important since I try to eat clean and healthy when I can! My son loves his regular slice, and I always order his grilled chicken salad —it is packed with veggies that are always super fresh. He also doesn’t skimp on the grilled chicken like other places. This is the perfect neighborhood pizzeria. It feels like home and it is super comfortable to stop in for a quick bite. His prices are very affordable. I’ll never go to another pizzeria in a patchogue. Aunt Mia’s...

So this restaurant really just inconvenienced my husband and I because their debit machine wasn't working properly. I had to use their ATM to get cash because the cashier "claimed " there was an issue with their card reader. As she put it, "The machine picks and chooses what card it wants to accept." After seeing other customers' cards go through perfectly fine, using their ATM AND paying a $3 fee, we weren't even compensated for our inconvenience. You will never get our business AGAIN!!!!!!! You inconvenience US, but WE have to pay extra??? GREAT...