That Meetball Place — Restaurant in Town of Brookhaven

While the food was absolutely delicious and the service was quick, I don't think I'll ever be returning to this establishment. I went on a crowded Saturday night with friends, and not surprisingly the line for the women's room was atrocious. Unable to "hold it" much longer, I decided to go into the conveniently empty men's room. About 4 seconds after stepping into the bathroom, a (very young) security guard immediately followed me, said "WHAT ARE YOU DOING" and without waiting for a response, informed me I couldn't be in there and then began aggressively pushing me and pulling my arm. Now, I think it's silly that there aren't unisex bathrooms everywhere to be honest and actually there is no law currently existing saying women can't use men's rooms and vice versa. But that is perhaps a debate for another time. The real issue here is that this person felt it was acceptable to put his hands on me! I felt scared and violated, and when I communicated to the security guard that this was unacceptable, he was rude and condescending. I then asked to speak to the manager, who was possibly one of the rudest people I've ever encountered. He did not apologize, and basically berated me and acted like it was somehow my fault. I became so upset I started having a panic attack (at which point the security guard and manager in question conveniently vanished). Fortunately at this point a different and kinder security guard came to my aid, and brought over the SECURITY manager. (Why wasn't he brought to me immediately?) This gentleman was much more professional and apologetic.

The point is, I am a grown adult, I was not drunk or belligerent in any way, shape, or form and yet a male security employee felt it was okay to physically touch me and use force with no consent and no reasonable intent. This is NOT acceptable. I was absolutely humiliated, and frightened. This security guard was very young and seemed like he was maybe feeling tough and powerful due to his very prestigious "status", but it should absolutely be not only common sense, but an integral part of training that YOU DO NOT PLACE YOUR HANDS ON SOMEONE (ESPECIALLY A WOMAN) needlessly! It's a lawsuit waiting to happen.

I have worked in customer service my entire life, and am well versed in the difficulties of working with the public. Additionally, I dislike confrontation or conflict of any sort so it is NOT customary for me to "complain". I just really felt it was necessary in this case, as I am deeply disturbed by this treatment and hope it does not occur to other restaurant patrons.

Although Meetballs really did have great meatballs, I unfortunately cannot return to this facility because I do not feel safe or comfortable doing so. Who knows what else might prompt the security team to use unnecessary...

Tonight on 12/18/22 I was kicked out for having "too many drinks" I purchased no drinks and had a small sip of my girlfriends drink. I suffer from degenerative disc disorder and wear a back brace I have weak balance and tripped over someone's leg and apologized. In line for the bathroom one of the bouncers said I had to leave and I asked why and he said my quote above I stated I had no drinks and asked if I can prove it that I am not under the influence. Then another bouncer came up and said I had to go and I asked why again, then he pushed me and I said "hey I'm disabled I'll leave can I get my girlfriend please don't push me" that was ignored and he said "we can do this the hardway" then another bouncer came up and the other one pushed me in the side as I walking towards the exit and now my back is throbbing. I am disabled and weak in the back and he continued to push and several more bouncers came up and kept pushing and shoving half way to the front I walked to the front at the door I asked again why are you throwing me out and they pushed me out the door. The door checker said "your out for the night" I then in pain said here I can walk in a straight line I'm not drunk he ignored me and said " idk why your out but your out for the night. My girlfriend is currently taking me to urgent care to make sure my weakened l4-l5 disc didn't slip out of place. I'm just shocked that me being coherent and asking questions that I was not at least given a proper reason to why and if i said I'm leaving why couldn't I get my girlfriend just 25 ft away. I understand they have the right to kick anyone off there properly but I don't understand the lack of care and consideration with a compliant person that's disabled couldn't receive any better treatment or service. I'm from North Carolina visiting my girlfriends family and I didn't think I'd be going to urgent care over your employees assaulting me and using unnecessary force when I showed no sign of noncompliance why do I have to be in pain because I tripped while sober. The only thing I really want Is an apology. Before this situation I did enjoy my time being the...

I can’t speak to the food at this establishment as I’ve only ever been here for the nightlife. I’ve only been here twice and both instances there’s been issues with the bouncers. The first instance I went out for my friend’s birthday. My friend was dancing with her boyfriend, “grinding” on each other I guess you could say, nothing inappropriate for a public dance setting for adults, and the bouncer kicked her boyfriend out. Neither of them were drunk or sloppy, just simply enjoying each others company. When her boyfriend tried to explain to the bouncer that he was her boyfriend, and she explained she was consenting to this type of dancing, they didn’t care and continued to escort him out. Another instance was 2 weekends ago, I went on a Saturday night also for a friend’s birthday. As we were single filed trying to leave, there was a physical fight between other females right in front of us and my friend fell down as a result. The bouncer thought she was apart of it and tried to aggressively escort her out. I can see how in a dark and crowded place this could be a reasonable misunderstanding, but it’s the way it was handled. If they had bouncers looking for actual risk and threats of harm, instead of kicking people out for no reason, this could be avoided. I had gone to the bar to ask for a cup of water and had to basically lean over the entire bar to get a bartenders attention. Having worked in the restaurant industry for 6 years on Main Street, I understand it’s hard to get to every person when you’re working a busy bar. However, the bartenders weren’t helping other customers at this moment. They even made eye contact with me as I tried to wave them over after patiently waiting for them to notice me in the...