Best Bagels Around — Restaurant in Town of Brookhaven

Writing this under an anonymous name because I think it’s only fair, but I’ve been quite disgruntled over this place for a while. I worked here for 2 years, worked my way up to being a secondary baker so the owner could have some days off as the deli/bagel business is harsh and it’s hard at times to find quality workers. I put in a lot of hard work and hours to make sure this place lived up to the name. At the beginning of 2022 in January I was informed I needed a very big surgery on my foot and the first thing I did was inform the owner and told him I had three months left until I had to take care of myself. For over a year straight I worked there in agonizing pain, limping around and still dragging myself to work to help this man. When the surgery came around I was aware of my rights as a New York State employee I was eligible for disability due to the extreme nature of my injuries and surgery (which will take at least a year to fully recover from). As my time was up there and my surgery nearing, it was time for me to go. Shortly before the surgery the owner started ghosting me about my disability and never filled out the paperwork on his end for me to receive the state minimum because y’know i physically can not work. Alas I’ve never heard a word from the guy again and here I am three months later receiving nothing monthly because he didn’t want to help a young adult out by filing some papers. Just want you folks to know what kind of guy you’re giving business to. I don’t want anything out of this, just want...

The bagels are good, I wouldn't say "best" more like local. It's a busy place partly because its a great location and a bagel shop was needed. I can't understand why a bagel with cream cheese has enough on it for 3 more bagels. Why something as simple as a toasted bagel "lightly" buttered is near impossible to get. They would save so much money if they gave healthy portions of butter/cream cheese, not to mention keeping customers healthy and alive.

Tuna on a roll, Please add celery that adds flavor. The celery used does not carry a strong flavor. Without celery it has nothing, no taste. Mix tuna more, putting shredded lettuce and not washed onions doesn't add flavor. Hero's, it's a talent you either have it or you don't. Sorry they don't. The one guy does make an amazing hero, hardly ever gets what I ask for right but all in all he puts it together well.

They all seem very nice but I'm not looking for a friend when ordering food that I'm paying for. I'm funny when I pay for something, I just like it to be what I want.They lost so much business from my family because they just don't get the orders correct.

"Listen to your customers when they order". We used to go everyday, now if we go its a couple times a month and only to get bagels and we prepare them at home. You have to respect the preparation and the outcome of what you bring to the table otherwise your just another bagel shop. Sorry guys this review was long time coming. I tried to be patient but all these issues are purely lack of concern...

Ordered a lox bagel, a true error to order from these people.

The woman at the register (fairly old, blond, wrinkles), maybe the owner, came with a bite and attitude when I brought up that there must have been a mistake in the order.

We placed an order of 2 lox Bagels, we received 1 bagel uncut, untouched, and a second bagel with only salmon. We understand what the definition of "lox" is, but we also know what it means when you ask for a lox sandwich; capers, onion, cream cheese, the whole sandwich.

I brought this to her attention, saying there must have been a mistake, which there was. Obviously the order was lost in translation.. That is not the problem, I understand this can happen.

Instead of explaining that they don't make Lox Sandwiches and that they literally mean just salmon only, this woman bit down hard and decided explain to me that, I was wrong to assume they would make me a lox sandwich when I ordered a lox sandwich.

She continued on saying "This isn't Brighton Beach, or some 'Jewish' town where they serve lox with capers" very condescendingly. She said things here on Long Island are different...

I'm from here, I know how "things are like" and I know what a lox order is and what it means in any other bagel shop in the same town.

Final product, a slapped together cheap recreation of what a lox sandwich is supposed to look like.

There are 12 other bagel shops within 5 minutes of these guys. Do yourself a favor (and everyone else) and drive to one of...