Chili Baby Thai — Restaurant in Town of Brookhaven

We're the first-time customer, very disappointing and unacceptable experience. We placed a pickup order for 2:00 PM, but when we arrived around 2:30 PM, the staff told us our food had been given to another customer. Even worse, they suggested we wait until that customer returned the food so it could be given back to us.

This is a serious food safety issue — once food leaves the restaurant, no one can guarantee it hasn’t been touched or contaminated. No customer should ever be asked to take back food that has already been handed to someone else.

When we ask for a refund, the cashier doesn't know how to handle it, She kept saying that she needed to call the manager, but she didn't, instead she made a call to the customer who has my food to rush them to come back. The restaurant was empty, and our order clearly had our name, phone number, and email on it, yet they still made this mistake (no one cares to double check customer information before pick up? ). In the end, i left with my food cause i dont have the time to deal with this, and i was hungry. The food itself is actually good, but the management and service need to get...

Have had both lunch and dinner at Chili Baby, and am pleased to put this at the top of my list of favorite Suffolk county restaurants. Delicious, meticulously prepared Thai food served on lovely dinnerware, plus a tableside chat with the owner and chef, Michael made the experience all the more enjoyable. On our first visit, we explained to Michael how my husband preferred "Thai hot" seasoned food. That is exactly what was delivered. My mildly spiced dish was perfection. The veggies are fresh and crunchy, the marriage of flavors superb. Our second visit was for lunch, which includes an appetizer of tiny spring rolls and dipping sauce. The main course was very generous and prepared and served as if we were dining in an elegant diningroom. However, we enjoyed the light, airy, casual atmosphere of this local eatery. We will be regular customers, and enthusiastically recommend Chili Baby for your...

There are few things better than authentic food, this really hit the mark. Started with a hot green tea and pork chive dumplings. Not only were the dumplings fresh and perfectly steamed, but the house dipping sauce was delicious. Mains were Bus Noodle and Pad Thai which come with two spring rolls that were fresh and crisp. The Bus Noodle was pan fried to perfection and not oily, the other ingredients complimented the dish perfectly, and the chicken was not only fresh, but incredibly tender. I want to call it a light dish but it was portioned just right and very satisfying. The Pad Thai was amazing, it was genuine, not fusion chinese, this is Thai and it is brilliant. The atmosphere is fantastic and spotless. The food was so filling that there were leftovers which came home, there was no way it was being left behind. This is worth the trip, it will be a regular spot for us, even if...