Domino's Pizza — Restaurant in Town of Brookhaven

Their new rule has it so they only accept delivery payments over the phone in cash, in order to make you use the app. I tried placing an order with the app, and it's $30, which is $10 more than if I chose to pay with cash. And simply signing up with the app will have them taking your data and selling it, because we live in a dystopia. This is a customer-hostile change, and I can't believe someone approved of it. Not many people carry cash on them these days, so making over-the-phone payments cash only while persuading to use the app is just a ploy to get more money out of the customer.

Because that $6.99 delivery fee certainly doesn't exist when ordering over the phone.

I have no qualms with the food, or the employees. The food tastes good, and the employees are great at their jobs. But the management needs to get their heads screwed back on, because forcing people to either pay in cash or download the app is extremely predatory.

If you have physical cash on hand, or can pick the food up, I do recommend this Domino's. But don't touch the app. It overcharges with the legitimately pointless delivery fee, and while one of the menu options is opting out of getting your data stolen and sold, the fact that they don't mention they're going to take it...

This is the second time I order food that was not prepared properly ! I always order my wings well done not only are they not well done but instead are under cooked and instead of offering to deliver the corrected wings since it was there error I have to go pick it up if not I can have a credit I think that's just not good customer service But wait there's more I go pick up my wings and the first one I cut in to was raw as well the manager Lothar Cabrera is telling me it's well done over and and over just so you know that's well done well no it was not and then says well that's corporates decision I don't think corporate says serve raw chicken wings even the first employee I showed it to said it was nasty Corporate needs to train these young employees better before making them managers and checking oven temperature to make sure they don't end up with someone getting...

I walked in to pick up my to go order and saw an employee sitting on one of the counters with her SHOES on the counter as well. She never looked up from her phone. Another customer had to call out before anyone came over, and she made a different employee help us and went right back to her phone. She never got up, she never greeted us, she just saw with her butt and shoes on a surface that food may go on. When I called later in the evening to ask for a refund on a marinara sauce that never made it into my order, I told the guy on the phone about it and said it likely violated multiple health codes. He goes “oh yeah, that’s a regular occurrence.” Honestly really gross. The food tasted pretty good, but the female employee really threw me for a loop. Won’t be ordering from here ever again. I don’t trust what goes on in their food prep if this is what they do in front...