Taco Bell — Restaurant in Town of Canandaigua

This seriously has to be the slowest taco bell on earth. Im sent there at least once daily for doordash and every single time the order isnt started until at least 5 minutes after its supposed to be picked up by (which is another 5 minutes after its done). Orders are always messed up, incomplete, melted freeze drinks, etc...

Either hire competent employees or close your business to avoid customers having to suffer through their 30+ minute wait for a fast food taco

Edit: I've been forced to stop here with Doordash twice more since this post. The one time, I waited 25 minutes for an order for 1 single chalupa and when I mentioned that to the staff, they forcefully threw the chalupa into the customers bag, most likely totally ruining it. The second time, last night, I ate the hit to my order completion % and dropped the order because about 10 customers inside the store said they had been waiting over a full hour for their orders.

I get being short staffed, but BRING IN CREW FROM OTHER STORES THAT ARE COMPETENT AND CAN TEMPORARILY FILL HOLES

Edit #2: 1 month later and NOTHING has changed. Maybe fire the pink haired "manager" that would rather spend his time screwing off doing nothing while yelling 'I run this store!' across the lobby to his friends & distracting employees that would otherwise be working

Also, since theres no way to reply to a comment: Apparently the corporate office is also garbage considering they just spam the same message as a reply to any comments without actually taking any sort of action to fixing their restaurant. What a joke of a business and...

It's minute 30 of waiting in the drive thru here. And I spent most of this time reading other reviews about how slow the service is. I have to assume that the franchise owners, after responding to many of these 1 star reviews, simply do not care about this location enough to do anything about it. I've been to this particular taco bell several times in the past year, hoping this time it won't be so slow, only to be disappointed. Each time there has been a different set of workers, and each time I have ordered different items, so I cannot blame the staff entirely. I assume this location is chronically understaffed (the "we're hiring" sign has been up each time, too), so I ask the franchise owners: are you simply not offering enough pay for people to want to work here? Are you having your employees operate with slow or faulty equipment that cannot keep up with the demand? What is so different about this location compared to the many other taco bells i visit in a 25mi area? I do not want my review to be a reflection of the staff, but moreso a reflection of the leadership allowing this location to disappoint its customer base. Shame on you for allowing this...

The wait is always long at this location. I think every time my partner and I go, we're at least waiting 10 - 15 minutes in the DT. The staff tries to be as welcoming as possible, given that almost every time we go they are understaffed, I applaud them for their professionalism. The poor woman in the DT stated that she was one of the only was there working that night and she looked so exhausted! Please try to keep this location staffed, everyone is human and has their limits. Because of this, I think that's why I think our order was wrong. For example, I ordered the Dorito tacos, and were given the regular. Granted I did get an extra taco than I was expecting, but there was no sauce this time around, and plus the extra nacho cheese sauce I ordered was also missing. Overall, the food was adequately made. This is not the first time we have come across this kind of disappointment as we also frequent the Macedon location as well. My partner and I will be taking a bit of a break from TB for our Taco Tuesdays after this one. We'll always love TB, just wish the experiences and management were...