Dunkin' — Restaurant in Town of Catskill

Kind of 50/50 on the kind of visit you'll have here. The staff is sometimes surly, impatient, and usually spends a lot more time talking to their coworkers or their friends that come in, than they do on taking your order. I always feel rushed and pressured to pick something quickly, when I'm trying to decide on flavors of a dozen donuts because of the eye rolling and impatient huffing from some of the staff, never from the overly caffeinated person in line behind me though. Then on another visit, you'll get the most friendly and helpful person to take your order, so you never know. On one visit, a person that works there came in to order something, and the cashier kept interrupting me to chat with this woman, the entire time, the women that was not working, kept swearing and joking around like it was her business and they did not care that there were other customers inside. The orders I've placed have always been correct though, so that's a good thing, and the food I've ordered has been...

If I could give this place minus stars, I would. Recently went into the store on a Sunday morning at 10 am, waited in a 25 minute line. Finally get to the counter and order a sausage sandwich only to be told that they weren't cooking anything or making sandwiches. You have got to be kidding!

Not the first time I've had issues at this location. They always manage to get my order wrong 8 out of 10 times. I'm trying less and less to come to this store. Poorly run and managed. This is one train wreck of a franchise. I've been to dozens of other DD locations. None of them are near as bad as this one. The DD stores in Saugerties or Kingston spin circles...

I come here almost everyday and I’m at the point where I don’t want to come here ever again. They’re constantly running out of refreshers which is most of all I drink here and while sometimes I’ll order an iced coffee when they have no refreshers, today they didn’t even have medium or large cups only small and when I asked for my order to be cancelled and wanted a refund, I was told I have to do it through the app which doesn’t even give you the option to do so. I will be taking this up with corporate because I’m done spending money here just for everything to be out of stock. It’s summer time get better with...