Dairy Queen Store — Restaurant in Town of Cheektowaga

This was my last straw with this place. I should’ve left a review before and stopped coming here when they told to put my own sprinkles in my blizzard but I kept giving this place a chance. If I ordered a banana split, HOW ABOUT YOU PUT THE BANANAS IN IT?!! They didn’t even care enough to just simply say they don’t have bananas but instead hide it under extra whipped cream and toppings which wasn’t even good. I don’t know if it’s because of my ethnicity but this was the 4th time they, I feel, purposely messed up my order. Will never come...

Went there yesterday at 5:45pm. NO ONE in line but one person besides me. 5 people staffed. All 5 were hanging out. No one addressed me, after 10 mins standing there I addressed them.. they said go to the next window to order, in which a kid walked up and cut me. They never addressed me, never said they were sorry, they were fine with the kid coming up KNOWING I was there first and let him order. The workers were rude as can be. Unprofessional and dismissive. It’s a ice cream place, it’s not hard, if you don’t like your job, got...

Got my blizzard and asked why they didn't flip it and they said because we dont flip it if it has a top so I asked them to take the top off since I didn't ask for a top and what was inside was a melted mess. I ask why it was like soup and the lady said because of the humidity SMh but they weren't going to say anything they just put the top on this ice cram soup and I guess they hoped I wouldn't open it. Worse DQ experience ever, I got my money back and had to toss the ice cram soup...