Dunkin' — Restaurant in Town of Concord

Just tried to get a breakfast sandwich, I asked for a sausage and egg with no cheese on a croissant. Thankfully I checked my sandwich before I left to see that it had cheese on it, so after waiting 3-4 minutes they finally noticed I was still there. I told them it had cheese and I asked for it without cheese, they responded with "Oh well we didn't hear the no cheese part, and you don't have to be rude about it". Then after waiting another 5 minutes they gave me a bacon and egg on a dry crunchy croissant, I figured I wouldn't correct them again on it and left....so from now on I'll leave reviews here about bad experiences at this dunkin in hopes that maybe someone that works there sees it and understands why I might come off as rude...

Not sure when the Springville Dunkin started sucking so badly but they can't seem to ever get a coffee order right anymore. Pretty sick of paying for a coffee that sucks Everytime cause the employees just don't seem to care to make it right. There is only 2 employees I see that can make a coffee order correct and if you ask for extra flavor forget it, you pay for it and they don't even add it in. I am fed up with this Dunkin' Donuts anymore. Dunkin in Allegany NY though has great competent employees who never mess up a...

Sign on window states special promotion $4 for medium coffee & bagel. I ordered a medium coffee with bagel and it came up $5.40. When asked about the promotion, NO employee was aware of how to ring up the promo code. After 10 minutes of the supervisior trying, she finally came up with $5.40 is the total including tax. When I asked her about the $1.40 tax on $4 don't make sense, she had such a nasty attitute and was loud. saying that is the amount and walked away. RUDE...