Burger King — Restaurant in Town of Dix

Beware absolutely RUDE employee! My family of 3 Stopped in around 9:30pm on Saturday, September 6th. Door sign said they were open in the dining room until 11. Cool. We quickly received our meals after ordering and sat down in the dining room towards the back. The food was all delicious. We were halfway through eating our meals when a female employee came in and started snottily YELLING at us that we needed to move, she needed to mop, her shift was ending and she was going home in an hour. She yelled “that’s why those chairs are lined up!” We were initially appalled at her behavior, but started to get up to move to a different table. (Mind you there were no signs indicating the section was closed, there were some stacked up chairs, but 3 tables were available with chairs pushed up to dining tables still) As she walked away and was almost back to the kitchen area, she meanly yelled again “that’s why those chairs are there!” I then decided that my family would be finishing our meal at that table, we would not be moving mid way through our meal, especially after she was so rude. She came back a few minutes later, yelling the same at us again. (Wow, this woman needs a hug or something) I told her that we were almost finished, we would leave as soon as we were done eating, my Husband yelled back at her. A small scene was made. I finished eating and got up, walked over to her at the table she was wiping down and politely told her that if she had just asked nicely for us to move, instead of being extremely rude, we would have. I asked her twice for her name…thinking I could make an online complaint w/BK or something. She wouldn’t say her name…said “I’m just trying to do my job” and told me I could just go up front. OK. So I waited in line to ask for her name and the Manager’s name for my first time in 46 years. There was a Manager on shift who came and chatted with us about what we had just experienced. She was nice, apologized, and offered to compensate us for our meals, which...

I feel bad for the employees. Me and my girlfriend are touring Watkins Glen and wanted to grab something quick to eat. So we decided to get Burger King. The food was good, usual fast food as expected. However, the service wasn’t very nice. The cashier didn’t greet us as someone should when customers come in and the manager had a very negative attitude. We asked for a couple sauces after we had gotten our food and the manager sighed and “plopped” them in my hand with a rude demeanor. We also let her know that the Ketchup dispenser was out and she continued to give the attitude and did nothing about the Ketchup. With a manager that acts like that towards customers, I’d hate to see how she treats the employees. I’d recommend the drive through if you don’t want to deal with what...

We ordered from a Burger King app went through drive thru to pick up order and guy attending drive thru said there was no order. I tried to show him on phone that order was paid for and he replied that the app wasn't Burger Kings problem. and the fact that he didn't get the order wasn't his problem and that it takes more then 10 minutes to come thru. So I told him i would sit in parking lot facing the drive thru window and wait till it comes through and if he could wave and let me know when it does. He Replied "If I have time". After waiting 50 minute more i decided to leave with no order yet my credit card was still charged. I go here all the time and there service is usually slow, But this guy has no business working with customers.He is very rude and looks...