Zakura’s Takeaway — Restaurant in Town of East Hampton

I have this really weird experience of Zakura. I almost never write reviews so bear with me. I enjoy Zakura’s food, firstly a lot of people who complain of the prices are probably the same people who never set foot in the Hamptons, yeah it’s unfortunate and annoying but have some geographical common sense. I don’t have an issue with Zakura’s food or atmosphere or their over the top prices, the issue lies with its staff. Where I’m from I was always taught to put my best foot forward when having a job, maybe they’re just tired of dealing with entitled people, I’m not quite sure, but any time I come in here the staff acts as if I’m annoying them when this is their job. It would be one thing if they attempted to be nice, but they always act as if they’re doing you a favor even though they’re doing the bare minimum of customer service. I ain’t a Karen and I’m not gonna say anything out of pocket, I’m just stating a fact if you work a job you should at least attempt to be polite cause if it was my restaurant I would not want those workers representing my brand. Side note: they’re not even qualified to work there, I asked them questions about Japanese ingredients and ironically I knew more then the workers!...

Zakura’s is such a great addition to EH takeaway options! The sushi is (actually) made to order, fresh and delicious each time. The bento box is my fave - the steak option is fairly priced and addictive. Yes, the prices may seem high, but look at where we are. In context of this place, the prices are reasonable.

I love that I can order by phone and not pay any additional fees, and my orders are generally ready within 15 mins. I have ordered at least every two weeks since they opened and have not had a bad experience! Plus the staff is lovely and friendly....

Horrible place, don't bother going there! Food quality is subpar and definitely not as good as in Amagansett. Also, they're not honest at al. They charged my credit card for more than the prices on the menu and when i called it out, they said "oh prices changed, this is an old menu" - This is a month after they opened this take out location. And even if I pushed, they didn't refund my card, they said "We'll let the owner know" - An owner that happens to have massive attitude as we've interacted with her several times at the Amagansett...