Trattoria Locanda — Restaurant in Town of Fishkill

Party of 4 for Dinner. We drove over 2 hours away to see what all the hype was about. Needless to say our experience was worth the drive and then some. Rustic inviting and warm ambiance with beautiful brick walls. We were greeted immediately upon entering and seated. Water and fresh garlic bread with most delicious vegetable olive oil come out automatically. Menu was extensive with a wide variety of southern Italian goodness which made it so hard to choose. We started with the crab cakes (amazing), fried calamari (fresh perfect crunch on the outside, not chewy or greasy), the bruschetta was to die for- all fresh ingredients. Next, out comes a mixed green salad with house balsamic vinaigrette. For drinks - we had the Moscow mule and lemon drop martinis which did not disappoint! For dinner we had the Lobster Ravioli in Light cream vodka sauce- My husband was blown away. He’s a foodie and says this was by far the best vodka sauce he’s ever tasted. I had the shrimp parmigiana with angel hair pasta. Sauce was amazing, pasta was perfectly cooked as well as the shrimp. Our friends had the spaghetti alfredo with chicken and shrimp. They both were in awe. Waitress was super sweet, attentive and brought out everything quickly. The chef even came out to check on us to make sure everything was good! Lastly, we had the Tiramisu, cannolis and cheesecake. Bottom line, come here asap. Staff is everything, great eats with generous portions and fairly priced. Only downside was that at the end of the day, the day had to end. Also, we were so fascinated by the good eats and atmosphere that we didn’t even take photos or look at our phones for that matter. Instead, we lived in the moment and enjoyed it all in real time. Highly...

We had a large group of 50 people for my brother's wedding rehearsal dinner party. This very important event was planned with the owner approximately 8 months in advance. For over $5k, our experience was disappointing for the following reasons:

We were told we would have 7 round tables. We did not. We had several awkwardly placed rectangular tables in which we were constantly dodging kitchen staff.

Extremely slow service. There was not enough staff on hand to service our group. We did not receive our main course until 9:30pm! (We arrived at 6:15). Some people with children had to leave early. Remember Trattoria knew several months in advance of the event and failed to provide adequate staffing.

The busser spilled an oil-based salad dressing on my lap and stained my brand new dress and went up my leg. Accidents happen, but they did not even offer a towel or anything for me to clean up. (Really they should have offered to pay the cleaning bill).

Long black HAIR found in my mother's salad!!! This is unforgivable. My mother (the groom's mother, too) is also the one who organized the event with the owner and paid the more than $5k bill.

The acoustics were terrible. It was so loud, you'd need to yell in order for the person next to you to hear. It was over-crowded for the space provided. I'm certain had the fire marshall showed up, the restaurant would have been shut down as its occupancy was beyond capacity.

Because of the terrible service, hair in food, the busser spilling/staining a dress, you'd think they would have provided some sort of discount as a courtesy. Instead they included a 25% gratuity onto the bill and then provided an additional space on the bill for more gratuity....

We went for an early dinner around 3:00 p.m. because we assumed we would be eating around 4: 00. By the time we received our dinner, it was around 4:00 p.m. Also we had already finished our appetizers. But we were waiting for our salads, and instead the food came out. We asked about the salads and they said that they don't serve salad for lunch. I would not call 4:00 lunch time, especially considering that we ordered from the dinner menu and were still forced to pay dinner prices. But they called it lunch. The food was good, so I shut my mouth, but we were waiting on my wife's pasta for such a long time and the rest of the food started to get cold. Once they brought the pasta out, they brought the wrong pasta, so we had to wait longer for them to get the pasta order correct. Finally two other couples showed up, and the couples were told that the staff was on their lunch break (at 4:15pm) so they weren't getting served. So we witnessed this restaurant lose 4 customers because they could not be bothered to have one person on duty while others were on break. This is how other restaurant to do it. Nobody all takes the same break at the same time. However, considering that we paid $107 for "lunch" at 4:00 p.m. and they could not even give us salad when we were paying the prices on the dinner menu, I will not be going back. And the icing on the cake was them turning away paying customers because they were all taking a break at the same time. You never turn customers away. Ever. The dine-in experience is not just about the food. It's about the whole experience. Only one part of that experience was enjoyable, and that was the food. If you go there, make sure you go...