Wimpy's Burger Basket
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Has been a while since we’ve been and sadly its greatness is gone. Staff is too stoned or stupid to greet a customer as they walk in, and just stare at you until you ask if they are ready to take your order. Freezing at the counter. Figured a draft from the door and service window were to blame; once our order was complete we sat down at an absolutely freezing table. Checked the locked up thermostat on the wall; temp was set to 70 but on “Hold” at 55°. The TV was way too loud as well; not a comfortable or inviting atmosphere and certainly not the place for a family dinner. We asked the girl at the counter is she could either bag it up to go or get the heat going only to be met with a snarky “it’ll be bagged”. The food was meh, the plates were lazily made with barely any of the requested condiments. Can’t fairly comment on the quality of the food as it wasn’t fresh by the time we drove the 25 minutes home but the kids sure seemed content. I may stop in for lunch again if I’m working in the area but we most certainly won’t be back as a family.
Don TracyDon Tracy
10
Wow!! All I can say. Called in my order. Girl who answered had absolutely no customer service skills. Ordered western burger and the bacon was absolutely raw!! Garlic Parm fries had a light sprinkle of Parm and had the sauce drenched on it that also was poured all over mac salad. The burgers, I am almost positive, are par-cooked( cooked ahead of time). I asked for four sides of nacho cheese and the kid looked like I spoke Chinese. Also when ringing me up for the cheese, he forgot how many sides I asked for. Literally was 10 seconds. Maybe if they didn't have their heads glued to their phones, they could pay more attention and take more pride in their work. For $15 a meal I would've rather gone to McDonalds. What has happened to customer service and quality? Obviously Wimpys doesn't care about that or they would pay attention to there employees more. Step it up! This is embarrassing!!
Jerid SandersJerid Sanders
10
Nearby Attractions Of Wimpy's Burger Basket
The Home Depot
Westmar Plaza
Tops Friendly Markets
West Gates Shopping Center
WAGS Dog Club
Johnny Boxspring

The Home Depot
4.2
(730)Click for details

Westmar Plaza
4.0
(351)Click for details

Tops Friendly Markets
3.7
(370)Click for details

West Gates Shopping Center
4.2
(159)Click for details
Nearby Restaurants Of Wimpy's Burger Basket
MacGregor's Grill & Tap Room
Jeremiah's Tavern
Mr. Beenz Diner
Pixley's
Pura Vida Ville
Number One Rochester Restaurant
Mark's Pizzeria
Monte Alban
Wendy's
Burger King

MacGregor's Grill & Tap Room
4.1
(694)Click for details

Jeremiah's Tavern
4.2
(580)Click for details

Mr. Beenz Diner
4.7
(381)Click for details

Pixley's
4.1
(414)Click for details
Basic Info
Address
2160 Buffalo Rd, Rochester, NY 14624, United States
Map
Phone
+1 585-247-3160
Call
Website
wimpysbb.com
Visit
Reviews
Overview
4
(634 reviews)
Ratings & Description
Description
Huge menu of specialty burgers, dogs, sandwiches & garbage plates served in casual digs open late.
attractions: The Home Depot, Westmar Plaza, Tops Friendly Markets, West Gates Shopping Center, WAGS Dog Club, Johnny Boxspring, restaurants: MacGregor's Grill & Tap Room, Jeremiah's Tavern, Mr. Beenz Diner, Pixley's, Pura Vida Ville, Number One Rochester Restaurant, Mark's Pizzeria, Monte Alban, Wendy's, Burger King
