Burger King — Restaurant in Town of Grand Island

DO NOT order food online if only the drive through is open. If you order online your order will not be processed until you arrive at the drive through. I thought I was cool and ordered my food online after work late Saturday night thinking it would be ready when I got there. I had to wait 25 minutes in my car in the drive through line to get it...?..?.? ? Granted right when I arrived somebody in an out of town mini van ordered food for 8 plus people in front of me. That would be my why am I still breathing luck. Nonetheless, WHY MAKE ORDERING ONLINE EVEN AN OPTION THEN? SHUT IT DOWN YO! This sound crazy but at this point I didn't even want the food anymore. In the words of the late, great B.B. King the trill is gone. I do feel for the short handed staff though that had to scramble on their low paying late night shift to get them flame broiled babies out. Much respect! FYI, I did eat a rodeo burger later after and It was still...

I do not recommend this location to anyone. My friend and I went for breakfast one morning only to come back home to find hair in our sandwiches. So we called the location and spoke to a woman named Jessica that claimed to be a manger. She was very apologetic and even offered to replace our meals the next time we went. Great, right? Wrong. We contacted them to speak to Jessica and a manager named Sam said that there was no manager named jessica and did nothing regarding the hair that was in our food. The customer service is awful, the food is constantly cold, and their employees have a little too much attitude. My advice to you guys is hire better employees and start paying attention to the cleanliness of your store. This is not $15 per hour service that we are getting or have gotten. It's more like $8 or an...

This is my usual go-to when cutting through the island. But my most recent visit wasn't that great; the service was good, and the atmosphere in the building was quiet. But the food was not great at all. The two kids' meals I got were cold, kind of unappetizing for the kids. I got the brisket Whopper, and at first I thought it was pretty good, besides it being kind of cold. But then I bit into something I didn't know what it was, so I opened up the burger and sitting on top, somebody slapped a giant piece of fat over the top of everything. It was so disgusting; it wasn't even part of the burger, it was a total extra piece, like the size of a human tongue. I was very disappointed. It was in such a peculiar place, it felt like somebody did it on purpose. And I don't like to eat food that I feel like somebody was...