Taco Bell — Restaurant in Town of Grand Island

My family and I have ordered multiple times from this specific location. They always forget half of the order. We order a 3 tacos, 2 burritos, a crunchwrap, nachos, chips and cheese, and the cinnamon twists. They missed a burrito, the crunchwrap and 1 taco. How does this happen?? I've worked in retail most of my life and I don't know much about food but this has NEVER happened at a place this much IN MY LIFE!! The employees are absolutely clueless and clearly cannot read an order. This was at 8:30pm on a Thursday so it's not like they're busy either. I'd rather go to the Wendys or Burger King across the street where they ACTUALLY get the order right rather than...

The food itself was good, but this new location is definitely still trying to find its footing.

The wait for 3 items and a Diet Pepsi was about 15 minutes, and I ended up receiving and paying for two items I didn’t order. My Taco Pizza that I ordered ended up getting smashed at the bottom of the bag, so all of the cheese was stuck to the top of the container.

The workers themselves seemed overwhelmed, but were otherwise polite. I live on the island, so I wanted to try this new location. I think I’ll wait a month or two until the next time I try it out, because they need some more experience and feedback to get better. I wish...

Sitting in the line for 35 minutes for them to give 2 people an order. People are backing out of the line leaving without their food. This is a new place and I cant imagine it will be here for long with such long wait times. Only 2 people have pulled off with food. Where is management?

Once I got my food, found out there were only 2 employees working!!! That makes sense. I feel bad for the 2 gentleman who are trying to do this all on their own, one of them...