Josè Joe's Burgers & Burritos — Restaurant in Town of Greece

We've eaten at this restaurant several times before, so this was't my first time here. A few weeks ago I ordered a regular Joe burger plain to go and asked them to cook it to "medium". I was told ok and paid for my food. My order came up, I took it home, and then looked at the burger when I got home. The top was way too overcooked and somewhat burned. I flipped the burger over and saw the bottom was burned, and I mean burned BLACK. There's no justifiable excuse for that. I drove back to the restaurant and showed the burned burger to the manager and asked him if he'd eat a burger that burned. Maybe not surprisingly, the manager said sure, he'd eat a burger that burned. I told him no you wouldn't, and then told him I wanted a fresh burger cooked that wasn't burned. So they managed to cook a fresh burger that wasn't burned and actually looked edible. A word of warning, check your burger when they serve it so you know what they're serving you. My total bill for a 1/3 pound burger and order of fries was just under $15. A whole lot of money for a small burger that they can't cook properly the first time. This wasn't the first time we've eaten here, but it will be the last time...

GO TO FREAKING CHIPOTLE INSTEAD FOR REAL… this place was 5x worse than there. I came in around 4:30 on 9/25. Young man with dyed hair took my order I went up and asked how it was going he didn’t respond and asked what he could get me which is fine whatever.. I ordered and then he goes in the back to make the burrito and I hear this girl YELLING back there about some tally board they have up to track each workers mistakes … AS THE GUY IS MAKING MY BURRITO and I’m waiting RIGHT UP FRONT she’s yelling about how he’s messing up the Jose your way burrito -which was mine … and that he’s gotten 3 tally’s since being there for only a half hour. Whatever people mess up sometimes I get it but seriously yelling about it while I’m standing right there is a little ridiculous. I’m still hopeful the food will be good… I leave and open it up at home it was one of the messiest burritos I’ve ever gotten and didn’t have everything I asked for on it along with it just not tasting good overall. The smashed potatoes were huge and underdone. Horrible experience overall and I will...

We ordered a catered taco and nacho bar for company lunch this month (25 people), adding on rice, black beans, and desserts. The catering person was great to work with and made ordering so easy. Our food was delivered a little early. The delivery person was also great to work with, and he set everything up for us. Everything was included The meal was a huge hit! The food was very fresh -- even the desserts were still warm. Everyone LOVED the meal from Jose Joe's and requested that we do this one again. The only issues I saw were minor. The first is that the cheese in the nacho sauce wasn't fully melted (the sauce contained chunks of unmelted cheese in varying sizes). The second is that there must have been a manufacturing problem with the taco trays as every so often, the "flap" end of one was glued to the end of the next tray. It wasn't a problem because we have paper plates here, but I felt you should be aware that it happened. We will definitely be ordering this meal again! Thanks, Jose Joe's for your great food and...