Authentic Thai by Perri — Restaurant in Town of Hempstead

A truly miserable takeout experience. Pad see-ew was burned. The entire dish tasted like an ashtray. Every bit of it – the noodles, the tofu, the broccoli, was inedible. It all tasted like smoke. How do you burn a Thai pasta dish? Apparently you throw some kind of sugary sauce into the noodles with the pan way too hot and presto your food has the delicious flavor of a house fire. This is an utter failure of quality control. These people are supposed to make Thai food for a living — they should be able to do it even when the kitchen is busy, without scalding a dish. But when they do ruin it it should never leave the kitchen. But here, no one is paying attention. We ordered the fried calamari and it was hermetically sealed in an airtight container with aluminum base and clear plastic lid, meaning that when the crispy calamari arrived 30 minutes later, it was soggy and limp and dripping with grease. When I called to complain about the noodle dish they did not offer the option of refunding my money but instead tried to tell me that they could send a new one. I had to ask to get the my credit card refunded. The conversation was exceedingly difficult because of a language barrier and the fact that there was blaring music which was so loud that the person I was talking to couldn’t understand anything I was trying to say to them. I was quite polite in this phone transaction but they were blasé and could have cared less. There was no offer to make it up to me as a customer by comping me or going above and beyond in any way. They simply credited y card and say goodbye. My family waited 35 minutes for food we couldn’t eat. Two of our dishes were a lost cause, and we couldn’t wait another 30 minutes so we made tuna fish sandwiches just to feel not hungry. I’ve had bad experiences with this place before, but this time sealed the deal. Never again. There are way too many decent Thai restaurants in the area to put up with a...

First time trying this place, and we’ve definitely found our new go-to for Thai. We chose from the many vegetarian options, and we ordered Dash delivery. Got a phone call from the restaurant to (apologetically) let us know they were out of the app we had ordered, which was no problem at all since we wanted to try all of them!! We switched to another option at the same price, and the guy on the phone could not have been nicer. The Pad Thai was so flavorful, that was our fav. The Kua noodles came in at a close 2nd; I’m big on flavor and they were not overly flavorful and yet they were still really delicious. The fried tofu app was soooo good dipped in the yummy sweet chili sauce. The pineapple fried rice was ok, not very flavorful. Overall, this place is awesome!! Will order again and look forward to dining-in at some point...

I ordered the curry puffs, pad thai, chicken sate, and mango chicken sauce. While the overall flavors were acceptable, the portions were small and more expensive than most Thai restaurants.

My main complaint is with the mango chicken sauce. The order I received was drastically different from the photos I saw online, and my only guess is that the restaurant ran out of chicken and decided to give me the order regardless. There was not a SINGLE TANGIBLE PIECE OF CHICKEN in the whole dish, and the entire container was filled with soggy sauced up breading. Not a single chunk of "chicken" in the whole dish was larger than a quarter. Maybe I was unlucky and received the last few scraps.

Summary: Small portions, and DO NOT order the mango chicken sauce dish unless you want...