Very poor connect between their app and what's happening in their store. I used the app to order. When I got there, I texted here as the app said to do. A message came telling me to turn on my hazards and someone would be out soon. Nobody came out. Meanwhile I saw other people walking in to get their orders. I also saw employees walking in and out. I texted here again and got the same message. I waited and still nobody came out. I then texted, what's going on and was told they had no order for my number. I then went inside and my order was sitting on the side. I told them I was waiting in my car and texted here and got the message to wait outside with my hazard lights on. The manager said, they never got the order on their screen that it was a curbside pick up. I showed them my phone but they said it didn't appear on their screen. The manager told me rudely, "I'm not a mind reader." Dominos has to get its act together regarding their curbside pick up app. I shouldn't have had to wait that long and be ignored. Also, why didn't the other employees notice my hazard lights or asked me what I was...
Read moreTried to order a few pizzas to a party last night, and they said they couldn't deliver to us, and the guy said to come pick it up instead. Me and my friends had been drinking, so driving wasn't a good idea, and it was a cold February night for a 2.5 mile walk. But still this guy wouldn't budge. I asked why delivery was impossible and he essentially said we were too close to the location for delivery to be warranted... Brother... You are domino's... We asked to speak to somebody else as to straighten this out and he just hung up. We ordered the same pizza on Uber Eats, but of course that means we couldn't use the coupons. And in the end, Uber Eats told us restaurant staff were going to deliver the order anyway. Pizza wasn't even hot by the time it arrived. So yeah, this...
Read moreI ordered a SPINACH & FETA STUFFED CHEESY BREAD, instead they gave jalapeno and bacon cheesy bread. For religious reasons, I do not eat bacon; additionally, my mom and my wife are strict vegetarians. I was very disgusted when I found out that I served them Bacon my wife started throwing up, and it was very difficult for me to explain to them how that even happened. It is very straightforward that you get what you order from these guys, but it is not at all like that—you never get what you order; instead, you get something you do not want. I am extremely disappointed and upset with Dominos. Kindly refrain from responding, trying to give me a refund, or sending my order; doing so will not make the things that happened to my family and me...
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