Jamaican Flavors — Restaurant in Town of Hempstead

I live in deer park and I had an appointment in Westbury. On my way home I decided to get some food from here. First off the women attitudes are very nasty. I ordered curry goat and roti and asked to have it separate. They tell me they can’t do it separate. I said I’m not ordering it separately but can you put them in separate containers. I’m Guyanese and we like to tear off the roti and dip it in the curry. They tell me they don’t separate the curry goat and roti but they separate the curry chicken and roti. For the love of God I couldn’t understand the difference. Then she tells me she can put the curry goat to the side and the roti to the side and I said yes. So I paid for the food and got the bag and when I opened it, the food was in the same container. I said this I not what I meant. I want it in 2 separate parcels. She said I don’t make the rules we can’t do it that way. At that time it was rush hour I had to pick my husband up from work then go home and it took me about 1 and half hour to get home and I know by then It’s gonna be soggy and I didn’t want that. Only if they had given me the food first before I paid I would’ve left it right on the counter and keep my money. They don’t care about what the customer wants I don’t care about their business. Simple. Very poor and distasteful service. My husband ate the food and said it wasn’t even good. He felt to throw up after. Everything happens for a reason and the moment she told me that Skunt that was my clue to leave. Btw I ordered patties too and it was the worst I've ever had. No lie. Will...

I visited Jamaican Flavors with my wife, and upon arrival, the store was boiling hot with all the heat entering from outside, especially since the store is located so close to the bus stop. I asked why the doors were open, and I was told that if the doors were closed, customers wouldn’t come inside, which is absolutely ridiculous. If your customers aren’t comfortable while shopping, what’s the purpose of doing any business?

Anyway, we ordered two separate meals (a large curry goat and a large curry chicken) and four vegetable patties. As we were preparing to pay for our meal, the customer ahead of us ordered a significant amount of food as well, along with beverages. As hot as the day was, and with the inside feeling like over 100 degrees, the customer requested a cup with ice. I was astonished by what came next. The young lady processing the order charged the customer $1.00 for a cup of ice. That’s when I thought to myself, this is absolutely preposterous. I felt like walking out of the store and canceling our orders, but we didn’t.

The level of customer service at this location on Merrick and Valley Stream is ridiculous. There are so many other competitors in the area; if this continues, I’m sure the restaurant will not survive at...

They do not sell bone in Jerk chicken enough. The bone in Jerk chicken is what most people request. For some reason they are not making bone in Jerk chicken. Why not provide the customers with what they want. The boneless Jerk chicken is more of a sweet sauce the bone in Jerk chicken is a spicy savory. When asked about it, I was told to contact the manager so I figured I’ll contact Google reviews instead. Zero stars for not taking heed to...