I am so grateful to have had the opportunity to work with Ms.Glenda from NY event planner & Design Inc . Ms Glenda and her team were extremely professional and provided quality customer service. They went above and beyond the call of duty. It's because of Ms.Glenda and NY event planner & Design Inc that we even had an amazing communion for my niece Abby and Baptism for my baby cousin Ava. Planned with in Less than a month from each party from the we had no decorations, linen, flowers, etc. For the receptions. With one phone call, and a walk in appointment Ms.Glenda came in and saved the day! Within 2 short weeks, her staff put together a portfolio of lovely flowers, décor, back drop drapes, candy cart Acrylic table & etc. , and we knew we were in good hands. We received wonderful feedback from family and friends on how lovely, professional, and creative the decorations were... Especially the flowers and bouquets, lighting and the custom doll clothes for the American girl dolls she did. Most importantly, Ms Glenda & NY event planner & Design Inc made us feel apart of their family, and made sure we were taken care of. We have already recommended NY event planner & Design Inc to our friends and family I hope you will give them a shot like I did.... Trust me you won’t regret it
Sincere thanks and gratitude,...
Read moreI hired Glenda for my daughters Sweet 16, approximately 7 days before the event! Words cannot describe how bad my anxiety was. Due to Covid, my husband and I were very unsure if we wanted to move forward. After discussing how we would handle protocol at our home I immediately called Glenda. She came to my home and I showed her one picture of what I wanted as a backdrop for my daughter. Once Glenda looked at the picture she said I can do that. No emotion, just CONFIDENCE!!! I looked at her and said really?! She said yes and then she proceeded to look at my living room and dining room and started getting her ideas going in her mind! When I tell you Glenda not only exceeded what I imagined she could do she literally made me cry! When it was all said and done everyone said the Decor was Beautiful!! Glenda transformed my home! She made my daughter so Happy! Even my hubby was happy. I will never work with anyone but Glenda. She made my dreams come...
Read moreUpdate June 2020: I'm adding one more star because the business finally refunded me 3 months after many attempts because her daughter saw the bad review and asked me to take it down. I don't think it's fair to do so because this was my experience and I have the right to share it. You don't do to others what you don't want to do to you...life lesson.
Original: I would give zero star if I could for bad customer service. We booked few items for a baby shower for my best friend and the whole corona thing happened. This virus was something beyond everyone control. She promised to give us a refund since on the 3rd week of March and we already at the end of April she hasn't responded to none of my messages. I felt this is greedy and inconsiderate in Linda part and this is not a way to conduct business. In a time like this, she should have refunded the money because we didn't cancel the event because we wanted to. I'm so...
Read more