Jessy's Pastries - Empanadas & Sweets — Restaurant in Town of Hempstead

I’ve bought food here a couple of times. I sometimes use a Visa gift card for my purchase and never had an issue. Well this time around it was such a horrible experience. The cashier couldn’t get my gift card to work and asked a woman in the back for help. All they had to do was swipe it on the machine at the register as the card didn’t have a chip. The woman came to the cashier and whispered something in his ear. The cashier then said “ oh no we can’t accept that payment here” “ You know sometimes people do fraud with this card”. That may be the case but definitely not my case. The woman then proceeded to show me paperwork stating they can’t accept gift cards. I know this not to be true since I’ve purchased plenty of times with this form of payment. I felt very uncomfortable as there were other patrons in the store. I then asked to speak to a manager or how to get in contact with the owner. The woman was very rude and stated she can’t give that information. The food is good however I recommend the staff try to help a customer instead of implying they are trying to commit fraud with a common form of payment. I will be reaching out to the owner to...

In the last two weeks I've gone to the Westbury location (closest to my office). Today was the first time coming to the Oceanside location because of the convenience. But I have never been so mortified in my life, and to top it off i just read A FEW reviews of being greeted w/ unfriendly faces. Boy did I ever...the woman at the counter was so rude, then tried to play it off as a joke. I placed a very large order so the assistance would've been much appreciated. Nope, I just got annoyance and frustration from the very beginning. She then yelled loudly "no no no! I told you to give me a total of how many you wanted from the start!" when I tried to add two more. I actually felt threatened. This is my first time writing a review and for good reason. Who knows if this will even get addressed, but something needs to be said/done about this woman running your counter. You will continue to lose business for this reason alone. It is so unfortunate that I will NEVER come back here again. Another...

I’ve been passing by this place for a couple of weeks ( Oceanside) always after hours coming from work and wanting to stop by to try their empanadas, today I finally did only to walk out frustraded with the attitude and service of the counter women, she was rude and unfriendly and being my first time there I had a few questions about the different choices only to get a look and answer like if I was stupid for not knowing the answer or even asking. I will NEVER come to this place again. I’ve learn a long time ago from a very successful restaurant owner that people go out to eat for the service, the food its and addition becuause with the money you pay you can probably make the same product or maybe even something better at home, you go to a food place for the service. This lady needs to understand this or find a job that has nothing to do with...