KFC — Restaurant in Town of Hempstead

I entered their Levittown, NY location on 1/15/17 & waited on line like everyone else. I was the last person on line. After waiting around under 10 mins, it was my turn. I was in the middle of placing my order when someone who was seated walked up & wanted to add on to his order that he already got. Instead of telling the person that he would have to go back online in back of me (there was no one else on line, I don't see how this would have been a problem) the counter person proceeds to cancel out my order (I didn't realize this at the time) & take his. Right as I am in the middle of placing mine. There was no apology, no please give me one min, clearly nothing from the other customer. Just took his attention off of me & decided to help the person who had already had his order completed. After waiting around another 5 mins, I was allowed to finish my order. Only at this point, not realizing that I had to start over again. I questioned why I couldn't finish placing my order when he took the other person & he just shrugged it off. I asked to speak with a manager & I was told that there was no manager available at the moment.

I went home & did the survey on the receipt about my experience. I had selected that I would like to be contacted regarding my experience. I received an email on 1/19/17 with a general form apology & it stated that I would receive a voucher within 7 to 10 days. To date I never received any voucher, nor have I been contacted yet. I've contacted KFC corporate & the store numerous times since & no one has gotten back to me. I called their customer service line on 2/17/17 & was told that there was no case in the system for me. They said they could open up another case for me & I proceeded to tell them about my experience again. I was then told that someone would contact me within 48 hours. That never happened. I then contacted them again through Facebook & was told that a voucher was sent out on 1/23/17. You know, on the case that was supposedly not in the system. Nothing ever arrived at my house. I was also told again, that someone would be in contact with me. Again, this never happened. I've called & sent messages to KFC every day since & no one has taken one min to return a call. This is beyond unacceptable & really...

I was going to write a horrible review for this store bc I was trying to customize a bucket of a 10 piece family meal about 3 weeks ago. The guy that was originally on the mic didn’t comprehend what I wanted… “half crispy half original but I wanted two breast in original, Two breast In crispy and the rest drum sticks..” easy enough right? We’ll he tried to understand than finally said we can’t do that! I got so frustrated I finally just said “forget it I’m going to The other KFC”… But I was already in the drive-through line, so I had to wait for the car in front of me to pay get his food and go… As I was passing the window a man opened the window and stopped me from going. It was Dave the manager… Or at least I think he was, but he wanted to explain that it wasn’t that they couldn’t do it, it was just that my order was confusing. So I reiterated my order to him and he said “that’s it?!?” and I confirmed. They’ve since then provided me with excellent customer service… Today I went back, and asked for the same exact customization, and Dave without hesitation said “hello Elaine, I remember you!” Lol Dave went above and beyond trying to satisfy a customer… I give this restaurant five stars because of DAVES impeccable customer service! Thank you Dave for making my experience with your store always pleasurable from three weeks ago until now… you always have such an Infectious positive personality. Welcoming and friendly… I hope I always get...

Reliable Comfort Food and Great Dine-In Experience

The KFC in Levittown is our closest location, so it’s the one we visit most often — and it never disappoints. While my kids still give Popeyes the top spot for fried chicken, KFC comes in a close second, especially at this location.

⸻

$10 Tuesday Family Meal

One of our favorite deals is the $10 Tuesday family meal. It’s a great value and perfect for a quick, satisfying dinner. The chicken is crispy on the outside, tender inside, and served hot and fresh.

⸻

Bowls & Variety

We also enjoy their KFC Bowls — from the classic version with mashed potatoes, corn, and cheese to the Nashville Bowl with its extra flavor kick. The mix of textures and flavors makes it a hearty, all-in-one meal that we all enjoy.

⸻

Dining In Makes the Difference

KFC really shines when you dine in, and this location is excellent for that. The food stays hot, the chicken keeps its crunch, and the overall experience feels fresher compared to takeout. The dining area here is clean and comfortable, making it a nice spot to enjoy the meal right away.

⸻

Overall

Between the good deals, tasty bowls, and consistently well-prepared chicken, this KFC is a reliable go-to for our family. If you’re in Levittown and looking for a quick, flavorful meal — especially if you plan to eat on-site — this location is worth...