Millennium Chicken — Restaurant in Town of Hempstead

Food was ok. When I ordered my food I intended on staying there being that my car was getting serviced across the street. The women who took my order seem either rude or unaware. Not sure. I was standing there for a min or two before she looked up and said hold on. Then I ordered and she just continued to do what she was doing before. So I sat down. She calls me over when my food is ready and it’s in a to go box. I pay and then she walks away. I see a bag behind the counter and assume it’s mine in the to go box. I move aside unsure because I’m not expecting she wants me to reach over the counter to get my food. She walks back and notice I’m still standing there then tells me oh that’s yours. I shake my head in confusion. I sit down to eat she comes for my table and tells me next time I eat there tell her I’m staying because they don’t allow people eating out of the to go boxes here. 🤔🤔 then tells me she’ll let it go this one time. Like she doing me a favor.... she didn’t ask me if I wanted to eat in or not. I watched how she attended to other customers and it was different. She asked them if they were dinning in or not. Probably won’t be eating there again. I’m big on customer service. I could be dramatic but uncomfortable after that as the workers passed and looked at me...

The chicken is always delicious but we had a very poor experience last night. After arriving 27 minutes after placing the order, I waited an additional 20 minutes inside the restaurant for my order. My order was for two millennium combos, 1 order of maduros and 1 order of tostones. After finally receiving my order, I arrive home to see both of my combos bean containers were missing. When I tried to call they did not answer. When I drove back they were closed at 10:05. They're restaurant site on google states they are open until 11:00pm. I called today (the following day) and the woman on the phone told me she was not there yesterday and I have to wait to talk to the manager one day during the week when she comes in. We are feuding the charge through our bank to subtract the $7.00 bean containers ($3.50+$3.50) for our order. Very unprofessional. Very sad that you pay over $50 for two orders and not recieve the items included and recieve poor customer service. Lost loyal customers. CHECK YOUR BAG...

The only reason I gave one star to this restaurant is due to the service I received today. On a good day everything is amazing. The food is great and the staff are friendly. Today 8/13/18 around 2:30pm a friend and I were waited on by an older adult woman, around 50 years old. This waitress was on her cell phone the entire time, from the moment I walked in. She was not only texting but talking on her cell phone. She did not give us silverware to eat our food and did not get our order correct; most likely due to her distraction. Normally I would not give a bad review but I have been going to this restaurant now for more than a year, bringing my friends and family and every time I see this waitress she is always on her phone. If it was an emergency or if she was having a bad day I could understand. But it seems like she’s been...