Starbucks — Restaurant in Town of Hempstead

I was in the store this morning 4/4/2024 at 8:22 am, I got out of there at 8:29am, the girl that was working the oven is the worst. This is not first time I have been annoyed with her but this morning I had to say something... I was in there for oatmeal yes oatmeal the store was not busy because everyone was either restocking or making one or two drinks... This girl took 5 mins to make my oatmeal, this was a mobile order I ordered it while I was in Rockville Centre and when I got to Baldwin no order. I stood there waiting this girl picked up the cup then stop and talk to a guy that was doing absolutely nothing she open the packet pour in the cup stop and chat some more before putting the hot water in the cup, then she left my oatmeal on the counter and had a full conversation with another guy and then back to the first guy before she continued with my oatmeal all while I am still standing there waiting on my oatmeal she work extremely slow adjusting her hair not washing her hands and getting back to my oatmeal and I just had it with her this morning. I told her she need to limit her chatting when preparing food and if she can't talk and work, she should not do it, she need to be more professional and take more pride in her work. I never had an issue with any other worker, and I have been going to this location since they open but every time I go in the store and this one particular girl is working the oven, you know it will be a 10 min wait. Very very...

Decided to try this Starbucks today, as I have never been to this location. I got into the drive thru line and waited behind someone at the speaker to get all the way to the window where they serve you which took about 15-20 minutes. I used my 150 stars to get a venti caramel Frappuccino with extra caramel. When it was given to me it did look lighter than I’m used too but I gave it the benefit of the doubt. As I drove off trying the Frappuccino it tasted like ALL milk. Not a hint of coffee nor caramel. This is the only drink I get from Starbucks so I know exactly how this should taste! So I turned right around because I was not at all satisfied with this. The drive thru line looked even worse so I went inside. The cashier did apologize for this and let someone else remake the drink. After 5 minutes of waiting I got the drink and tried it, it was still very subpar. I left to the car and as I drank more, it literally tasted the same milky way with a little caramel and not even a bit of coffee flavor plus COCONUT. I wasted so much time in my day I couldn’t even be bothered to go back again. Definitely will not be returning to...

I wanted to shop local so I decided to stop by the drive through. I have never had a bad experience at Starbucks and today I did. If employees do not want to work with people then please don’t.

I practice a ketogenic diet where I don’t consume the sugar or ingredients in the Frappuccino mix And baristas always give me an iced coffee and blend the ice for me.

The barrista as soon as I said may I please have the ice blended she automatically said No in a rude manner.

Not even I’m so sorry we can’t or look I’ve never done that before let me find out for you it was an automatic NO!

I said: I always get it this way she continued to say No its either an iced coffee or a Frappuccino.

It was around 7:00 pm

I told her they just add the ingredients I need like heavy cream and she again raised her voice and said we do not have heavy cream!

Starbucks has heavy cream.

I felt so bad to be screamed at.

I never have bad service at Starbucks and this person totally ruined the experience...