Veterans Memorial Park Pool — Restaurant in Town of Hempstead

Terrible! Unreliable! If you're a part of the tourism group (which is a section of encouragement on their website) DO NOT GO! My family and I made a couple of trips out here and paid our non residence fee to enter. Today my sister and I drove for an hour to get to this pool and were rudely greeted by an older female who right away asked us our town of residency and told her we were out of residence and that we we're paying the out of town rate as usual. She quickly cut us off and said we weren't allowed in because we were not of residency. She did not care that we drove over an hour with a 6 month old baby, she did not care that we went countless times and paid the non residence fee nor that the price listing on the window clearly stated a different price for non residence. She just rudely said if you're not of residence you're not getting in and closed the window in our face. Mind you the pool is pretty empty today and we were only four people, two of which were children. She could have at least shown some sympathy. She didn't even want to open the window again when we wanted to ask her another question. RUDE! I guess they're selective of the groups that come in depending on what you look like because my brother comes here all of the time but he is the lighter of the siblings. Never...

sign for fee schedule is obsolete and the staff didn’t feel sorry about the undisclosed new policy and was extremely rude and prejudicial. Yes I’m talking about that one young female staff. I understand you need to charge a higher fee for non- resident and we accept that since the residents pick up the taxes for the pool. However, I don’t understand why non-resident can’t use the facility even when they want to pay an obviously higher price. The lady suggested we grab somebody at the parking lot then let the stranger who is a resident sponsor us to come in use the facility. What’s the purpose of it, let that one local resident to be the judge? and represent the interest of all taxpayers in Hempstead NY? Or just formalism？ When I told her”This is so weird.” She confronted with the half ass attitude “this is not weird, and have a nice rest of your day.” I definitely know she can’t represent all residents of this place. So taxpayers, if you live here, do what you can to make sure your tax dollars doesn’t go to the salary of such government employees. Because one day, your relative and friend might come to visit and stay at your home for a few days, and they can’t go use the nearest pool unless you drop everything and...

It was our first time here a friend of ours recommended it, we arrived at 3 and literally 20 minutes in they started yelling the pool was closed because of thunder, mind you it was 90 degrees no clouds, looking at the weather app there was a storm around 7, we understood that the policy of no refunds but different people of the staff said they would wait 30 min to see if they would open; the ladies working there yelled at my wife to hurry up and change ; mind you we were taking turns changing since we had a toddler, staff started pressuring very rudely to leave, after an hour later my friend stayed by the playground to see people being able to go back in, so why would your staff push people away rudely to just open...