Van Winkles Restaurant — Restaurant in Town of Hunter

On a positive note, waiter service was good. On a less positive note, we were the only diners last evening. When I asked the waiter if the fish was fresh or frozen, our waiter checked with the chef and came back to the table and told me the Chef told him to tell me that’s all fish is frozen at sea. I buy FRESH fish all the time at my local grocer. I should have known then not to order the fish. We ordered the Snapper and Tuna specials. The Snapper special was severely overcooked when it arrived and was sent back to the kitchen. I continued to try to eat my Tuna special, but it was very dry and overcooked on the outside, and very dry inside. When the second attempt at the Snapper arrived at the table, it was even more well done than the first. I suspect that the chef was microwaving the fish and had overcooked it, again. My date could not eat it. Because we were still hungry, and had ordered a bottle of wine for our meal, we decided to try dessert after inquiring if it was made by the current chef. After our limited meal, we received the check for our dinner, and although the first attempt at the Snapper special was removed, we were still charged for the other attempts by the chef. Because there was no manager available in the dining room, we paid our tab and left......NEVER to RETURN. We now know why there were no other diners at Rip Van Winkle’s last night. Dismal...

We were staying at the Hunter Mountain Resort and had a deeply disappointing experience at Van Winkles on December 26, 2024. The manager, Rachel, treated our family, including our 3-year-old daughter, in a rude and completely inappropriate manner, directly addressing our daughter in a way that made her cry and even throwing a plate onto the table, which could have caused harm. We also noticed discriminatory treatment toward us as Brazilian tourists, while American customers received noticeably better service. Despite apologies from the resort’s management, the manager’s behavior reflected a serious lack of professionalism that made it impossible for us to enjoy our meal. We do not recommend this restaurant until clear improvements are made in staff training...

Great place! Especially if you are staying at the resort, it is perfect to dine in. We loved the quality of the burgers; the buns were toasted and big, and the meat had a fresh taste and no grease or fat. The fries are so fun! I haven’t seen any place to use that cut, and since the taste is the same as the standard fries, it makes it a pleasant experience. The Kaatskills is a nice salad, especially with add-on chicken; pizza and bruschetta are great for appetizers or a pizza dinner if you wish. After eating in a few places in the area, we came to the conclusion that it was better to eat at Van W than anywhere else, taste...