The fiancé and I share one day a week together, and sadly this particular day our scheduling just didn't work out and we had to cancel the day. So to drown my woes I decided a little spot of greasy, salty, umami-rich depression-reducing takeaway from a local Chinese restaurant was just what I needed. Sadly, what I got was not what I was expecting... Jacky Kitchen has been around for a LONG time - I'm over 30 years old (37, if anyone cares) and this place has been in the same spot for as long as I can remember. I'd never eaten here before and I thought, 'let's give it a try.' I was sorely disappointed. The food is your standard Americanized Chinese - Pork Lo Mein, Crab Rangoon, Beef and Broccoli, and greasy Egg Rolls. Standard fare. But there was absolutely NO FLAVOR to the food. Bland, tasteless and just generally pretty crumby. Blech. Not only that, but the kitchen looked foul. Let me clarify. Sickly. Not the dirtiest kitchen I've seen, but not an 'A' rating... or 'B' rating for that matter. Probably not even a 'C' rating either. Food was EVERYWHERE. On the counters, on the tables... in trays... UNDER THE COUNTERS. ON THE FLOOR! Yikes! Someone call a Health Inspector, ASAP. I regretted even putting a fork-full into my mouth - I figured the Egg Roll would be okay because it's fried at over 350 degrees... that should kill the Salmonella the filling undoubtedly contained, right? I will NOT be coming back. One and done. There are plenty of other greasy-spoon sub-par Chinese joints in the area dishing out SIGNIFICANTLY better quality and...
Read moreI have went to this establishment as a kid until I was a young adult. My experience recently was my last sadly. I grew up loving this local Chinese spot. For my family it was the go to. Jacky’s kitchen was consistent and affordable to say the least. The last time I went I was shocked to say the least. I found a very long black hair in my food. It was straight hair. Now I know what you’re thinking, I have extremely short hair and it’s curly. That long straight jet black hair was not mine and it was underneath the food. I was shocked and disappointed. I went to the store the next day because at that point it had been closed. So the next day I go the women at the counter(with long black straight hair) decides to argue with me and have an attitude also many of the other employees were very rude. She did not give me a refund I showed her the hair but she did not care. She instead got extremely rude and angry. I will never go to this establishment again. Save your money!! Much better food and customer service at other establishments on the island....
Read moreIt was my first time going there . I will never go back agan. I was so disappointed with food I forgot to take a picture. I tossed my tray of food in the trash. I ordered 2 meals ahrim fried rice and one with fried chicken wings and the other with honey bbq fried wings. The fried rice was yellow with no flavor or soy sauce. And the wings tasted as if they were in between spoiling. The honey bbq chicken looked like baked chicken with sauce on it. I most Chinese restaurant you go to use fried chicken wings and add the sauce. I attempted to explain that this was not what I wanted when she gave me the food. So she tried to convince me tht this is deep fried chicken. I obviously paid already and did t feel like arguing. So I took my food and left. Only to be even more discussed when I got home . The only good thing I can say is the lady at the counter was very friendly... other than that dont wast your time. Drive to another Chinese restaurant, there are plenty of them in...
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