Hustler's Tavern — Restaurant in Town of Lewiston

I had a take out order of 4 hamburgers on Saturday night and it was busy. The order was understanding late but a 1/2 hour was a bit much. Others, came in for their take out order and they were told it wasn’t ready and I suggested to one customer to run some errands, because of my experience. I went home and came back. What I received was 3 hamburgers and an empty box. I didn’t discovered this until at home, I then drove back to the restaurant to get another hamburger. The host suggested I talk with the manager Dan. Dan said they couldn’t replace the hamburger because they ran out of hamburger. My question is, why wasn’t I told that in the first place when they handed me 3 hamburger and an empty box? Dan’s offered a refund for a hamburger I didn’t pay for. I replied that is an obvious minimum and asked if that is all he would do. He replied that’s all, and handed me $25 in cash. I left and ordered a hamburger at Flip burger across the street which took less than 10 minutes. I have elderly parents waiting to eat and this experience was really bad. Afterwards, I decided to call Dan because I thought the situation was handled awfully. The empty box and the lack of hamburger was strange and said I would talk with the owner. He replied that he was the owner. I honestly didn’t believe him, because of how he handled the situation. A decent owner would have not treated his customer this way with a fake, no action apology. Turns out Dan, is the owner, and an arrogant one. Things like this will eventually catch up to a business like this. Hustler was trying to hustle me out of a hamburger. lol Not going back based...

We ordered takeout online on Saturday night for pickup. I called before placing my order to check if they had knowledge about an app I had ordered through (if you spend over $50, you receive a $25 credit back. They are 1 of 2 participating restaurants in Lewiston). The hostess didn't know about it. I told her my sister would be coming to pick it up with my phone, if a manager could maybe take a look or ask if they knew. She said her manager wasn't around. For lack of better judgement, I went ahead and placed the order. We ordered a Detroit style Pepperoni pizza, wings, garlic bread and paid extra for blue cheese. My sister went to pick up and the hostess did nothing to help her with the app (afterward we found out all she had to do was enter the check #). No manager around. Paid the full price, fine. She brings the food home and we were shocked at the size of the pizza for $28. 12 tiny "party sized" pieces. Barely any sauce and cold. The garlic bread was cut up in bite size pieces, hard as a rock. Wings were decent but no blue cheese at all that we paid an extra $2 for. I called and spoke with the same hostess and let her know the issue. She just said, "sorry". Full stop. I asked her what we could do about this and she said her manager was too busy to speak with me. She said maybe they could call me when they had time. Then didn't ask for my name or phone number. I had to ask her to write it down. She takes it down (did she though?) and didn't hear anything back. Which I figured after that night's events. Poor management and poor training of their staff. Was really...

I thought the place was bigger from the pictures than it actually is, but it was very cozy. Their is a great atmosphere here as well, although it can be quite loud because of the size. This was our second time here. The first time we didn't realize we needed reservations so we couldn't get in. Second time, had the reservations and it was no problem, we were seated promptly upon our arrival. The tables are a bit tight, but perfect and romantic for two. We ordered the charcuterie board, excellent, and the candies brussel sprouts, recommended by a friend, and they definitely didn't disappoint! We also ordered the deep dish pizza and man it was amazing! Our waitress was phenomenal as well. Due to the table being quaint, after each dish she packed it up for us and put it in a to-go bag. We also wanted to try two of the pizzas and asked when ordering if she could only bring out half of each and automatically pack the second half. And she did! Marissa, I believe that was her name, thank you so much! You were great! All in all, I will definitely order from here again, but more than likely takeout so we...