Dunkin' — Restaurant in Town of Manlius

This was the worst customer service of my life today I will never ever go back again, there was a girl and a lady at the window the girl was taking my order and the lady was taking money or credit card payment, I place an mobile order at the wrong dunkin (sorry guys it was my mistake it happens). The girl was so rude to me pretty much arguing with me about my mobile order to the wrong dunkin I asked them at the speaker is you guys can just remake so I don’t have to drive all the way to the other dunkin, they said at the speaker yea you can pay the window, knowing I already paid for the order. I got to the window the girl just yelled and said you didn’t tell me what you want so rude I told her what I want interrupted me and said we don’t have churro again so rude to me, made me tell her my whole order to tell me she has to charge me again, when I already paid for my order to a different location by mistake. When I place my mobile order to the wrong store I had my receipt and everything showing them and they refused and wanted me to pay again. I’m a manager at a different store and I know when someone messed up like that you should respect that and happily make the order for the guest, I guess not in this case. again will never be coming back, and this is not the first time either this has happened . I have them a...

App made me drive 20 minutes out of my way to a different dunkin (this one) and when I finally got there my order wasn't even ready. When it was ready it wasn't in the mobile section, so I had to look through all the orders for my name. The food was cold even though they put it out after I got there, and they had literally thrown everything into the bag, so it was all mixed together in the bottom. And to top it all off, I had ordered only jelly and glazed and they gave me an assortment. Now I'm late to work l and I don't have breakfast, the other stuff was for someone else. The coffee was...

Rude rude just plain rude... Tried to ask a question about my order as I was receiving it, and tipped accordingly... got no response got the back of somebody's head as they turned around... Nice to see how far your tip goes... It's pretty sad when someone expects a tip and then still treat you rude afterwards... I guess I'm just getting too old but it seems like people don't have manners anymore like basic... manners your parents taught you.. or your kindergarten or first...