Domino's Pizza — Restaurant in Town of New Windsor

I Had Been Going To This Location For Quite Some Time Now, And What You Get Certainly Does Depend On Who Is Working Because There Have Been Some Times When I Have Been Disappointed With The Food Because I Did Not Get What I Paid, And Other Times It Was OK, But TODAY, I Am Over It!!! Whenever I Would Order, I ALWAYS Made Sure I Included My Lava Cakes Every Time Because It Was My Favorite Item On The Menu, Period. A Time Or Two, I Did Not Like The Way They Turned Out, And I Took It On The Chin, But Today Was Not The Day, As They Were FLAT AS PANCAKES, And Totally Unacceptable!!! I Go Back, And I Speak To The First Person Who Approached Me At The Counter, And There Was No Problem Until He Told Another Worker, Who Came Off With An Attitude...NOT OVER HERE, AND NOT AFTER I SPENT MY MONEY!!!! I Was Going To Simply Let Them Replace The Order, But His Attitude And Big Mouth Turned Me Off, And At That Point, I Was Done And Requested A Refund. This Dude Gets Mad And Stated That I "Broke" The Lava Cakes And Now I Want My Money Back, And I Became LIVID, LIKE WHO DOES HE THINK HE IS TALKING TO, AND WHOSE INTEGRITY IS HE QUESTIONING OVER 2 ORDERS OF $6.99 LAVA CAKES?!?!?! I Had 60 Points That I Could Have Used And Gotten One Of Those Two Orders For FREE, SO I GAVE HIM THE SMOKE HE WAS LOOKING FOR, AND I HELD NOTHING BACK!!! I Am Tired Of Spending My Hard-Earned Money On Overpriced Food That Lacks In Both QUALITY AND QUANTITY, And IF I EVER Go Back There Again, It Will NOT Be Any Time Soon, Thanks To The Disrespectful Loud Mouth With The Dyed Beard And Bad...

I like that there’s a tracker and all. I also understand I’m not going to be their only order. But if I’m literally down the street (at work) and get a notif that they just left to deliver my order, it shouldn’t take over an hour to get to me.

I left a message on my order instructions to come in the front since I’m A receptionist and they’ll see my first than anyone but they didn’t wanna come in so they call me while looking right at me from the window to come out. I can’t leave my desk so I had to run.

My pizza arrived cold as heck (not even slightly warm) and they forgot my drink. They forget my drink every single time. When I let the manager know, he said “OK” then...

Just got finished working. (And honestly, I own a small business and this was the only place open still. I usually never order from them for this very reason...) First of all it said my pizza was delivered (along with an order of cinnamon bread I didn’t ask for) about 20 minutes before it actually came. When I opened the box the cheese was all on top of the box. None left on the pizza. (And no cinnamon sticks to be seen, that I didn’t even order) The driver told me he “promised he’d have a new pizza back in ten minutes. When I called to let them know the manager told me ten minutes wasn’t possible, that it would be another 40. (Making the total 2 hours for...